iTunes Match Users Experiencing Issues Uploading Tracks

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Jun 16, 2014.

  1. MacRumors macrumors bot

    MacRumors

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    #1
    [​IMG]


    A growing number of complaints on Apple's Support forums suggest there is an ongoing problem with Apple's iTunes Match service. According to the posts in multiple threads, the service times out when users try to upload new tracks for matching by Apple's iTunes servers.

    [​IMG]
    The issue apparently began on June 9/10th and is still affecting users almost a week later. Various attempts to fix the issue by updating iTunes, restarting the computer and more were unsuccessful.
    Apple has not acknowledged the problem, with its System Status page still showing that all iTunes services are fully operational. Further tests by affected users and MacRumors staff suggest the problem may only involve tracks that are not included in Apple's iTunes library. These self-recordings and Indie music tracks appear to stall during the upload process, while recognized songs are matched without issue.

    We have reached out to Apple for comment and are awaiting a reply. Since this problem is likely a server issue on Apple's side, affected users will have to wait until Apple addresses the issue internally.

    (Thanks, David!)

    Article Link: iTunes Match Users Experiencing Issues Uploading Tracks
     
  2. wouwout macrumors member

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    Location:
    Sydney
    #2
    o my dear iTunes. Once you were so easy to use. Now I just don't understand you anymore, I keep getting duplicate tracks and tracks with an exclamation mark (file lost). Such a pity. I will avoid you and have given my music love to Spotify.
     
  3. Patriks7 macrumors 65816

    Patriks7

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    #3
    I had issues with this already some days ago. Thought it was an issue with my internet connection. Hopefully they can get it fixed.
     
  4. zedsdead, Jun 16, 2014
    Last edited: Jun 16, 2014

    zedsdead macrumors 68040

    Joined:
    Jun 20, 2007
    #4
    This problem is older than June 10th...I have had issues with this for a while.

    When iTunes Match works as it is supposed to it is amazing. However, track upload issues, album artwork missing, and duplicates have bugged the service from the outset.
     
  5. iDuel macrumors 6502a

    iDuel

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    Greece/USA
    #5
    What else is new? iTunes Match seems to have problems more than it actually works.
     
  6. William Gates macrumors regular

    William Gates

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  7. AnorexicPig macrumors 6502

    AnorexicPig

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    Winnipeg,Canada/New Delhi India
    #7
    Finally something on this issue, it has been driving me mad since the past 4-5 days. All my iTunes purchased songs are matched with no problems, but some of my 'indie' Indian songs get stuck at "matching your music with songs in the iTunes store'.

    I have tried everything, but unable to make it work, hope Apple solves the problem soon, already been long :mad:
     
  8. JaySoul macrumors 68000

    JaySoul

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  9. bobenhaus macrumors 6502a

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  10. Alex Cutter macrumors member

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  11. penajmz macrumors 68020

    penajmz

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    #11
    iTunes match is a mess. My biggest problem with it is when I try to download songs on my iOS devices and they get cut off after maybe 5 seconds...

    I'm honestly thinking of stopping paying for a service that works half the time and going with Spotlfy.
     
  12. roadbloc macrumors G3

    roadbloc

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    UK
    #12
    I always had issues with iTunes Match. It rarely functioned and when it did, it gave me clean versions of my explicit tracks.
     
  13. Dj64Mk7 macrumors 6502a

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    Sep 15, 2013
    #13
    But why is the screenshot showing iTunes on Windows?
     
  14. BriSpe macrumors member

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    Aug 25, 2010
    Location:
    CH
    #14
    I have the same issue since yesterday. Nothing is happening.
    Thought it's just a temporary thing since yesterday.
    But good to know I'm not alone with this
     
  15. Lapidus, Jun 16, 2014
    Last edited: Jun 16, 2014

    Lapidus macrumors regular

    Lapidus

    Joined:
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    #15
    Argh, last year iTunes Match completely messed up my play count, which was data collected from over 7 years, Really pissed me off.

    Apple's cloud services would be so great if we could rely on them. Would love to use iCloud Drive, but probably stick with Dropbox for a while..
     
  16. Rogifan macrumors P6

    Rogifan

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    #16
    Wow, no "it just works" snarky comment yet? I'm shocked. :eek:
     
  17. cjs703 macrumors newbie

    Joined:
    Sep 9, 2009
    #17
    I've lost at least several hours all ready trying to figure this out and have even checked their status page. It's disappointing that Apple is taking so long to fess up that there is a problem.
     
  18. Ludatyk macrumors 65816

    Ludatyk

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    May 27, 2012
    Location:
    Texas
    #18
    Best way of uploading tracks.

    1.) Sign off iTunes.

    2.) Turn Genius Off

    3.) Close iTunes

    4.) Open iTunes

    5.) Sign in iTunes

    6.) Turn Genius On

    7.) Turn On iTunes Match

    It's always been the solution I use for the past several months...
     
  19. sputnikv macrumors 6502

    sputnikv

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    #19
    itunes match has always been very unstable for me
     
  20. MisakixMikasa macrumors 6502a

    MisakixMikasa

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    Waterloo, Ontario, Canada
    #20
    Shame for Google Play music for not having iPad version. 2x on none retina iPad mini looks horrible.
     
  21. Fuchal macrumors 68020

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  22. dannyyankou macrumors 603

    dannyyankou

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    Mar 2, 2012
    #22
    It just works. You just need to go through a 7 step process to make it work every time :D

    Really hope they get this fixed, I'm considering not renewing my account.
     
  23. tuxon86 macrumors 65816

    Joined:
    May 22, 2012
    #23
    Don't know about match, but my main beef with iTunes is with sharing my collection with my iPad. The process hang about half way.

    It used to work fine, but now it can't.
     
  24. MisakixMikasa macrumors 6502a

    MisakixMikasa

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    Location:
    Waterloo, Ontario, Canada
    #24
    But Steve said it "just works". Apple is doomed
     
  25. RickInHouston macrumors 6502a

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    May 14, 2014
    #25
    Yeah, because everyone knows that THAT blows.
     

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