iTunes Music Store problem

Discussion in 'General Mac Discussion' started by wowser, Jun 15, 2004.

  1. macrumors 6502a

    wowser

    Joined:
    Jan 25, 2004
    Location:
    Inglaterra, Europa
    #1
    My friend tried to buy Neil Young's version of Blowin in the Win on iTMS (UK). He got the error message:

    I think it billed him for the song, and said he could download it later, but he keeps getting the error message. He says "occurred every time since (20x or so) when i follow the instructions in the err msg by clicking Check for Purchase Music in the Advanced menu"

    any ideas? thanks
     
  2. thread starter macrumors 6502a

    wowser

    Joined:
    Jan 25, 2004
    Location:
    Inglaterra, Europa
    #2
    edit: problem still occurs with new songs
     
  3. macrumors 65816

    rueyeet

    Joined:
    Jun 10, 2003
    Location:
    MD
    #3
    I think your friend should probably contact the support people for the iTunes store and see if they can be any help, and if not, I think I remember the license agreement saying Apple isn't going to let you download anything twice, and aren't responsible for transmission glitches, so he may unfortunately be out of luck. :(

    I got one of those once, but didn't write it down and immediately forgot which song. Then, like an idiot, I deleted the email receipt for that set of purchases, which I had meant to compare to my library and see what hadn't downloaded properly. :rolleyes:
     
  4. thread starter macrumors 6502a

    wowser

    Joined:
    Jan 25, 2004
    Location:
    Inglaterra, Europa
    #4
    Thanks. I will run this by him - and then wait for his reaction :p
     
  5. macrumors member

    Joined:
    Jun 10, 2004
    Location:
    Under the sea
    #5
    I just this second got that exact same message with a song i tried to download and i'm pretty sure it still billed me so i've just emailed them
     

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