iTunes not recognizing my AOL account!

Discussion in 'Mac Apps and Mac App Store' started by MykullMyerz, Dec 11, 2006.

  1. MykullMyerz macrumors 6502

    MykullMyerz

    Joined:
    Dec 6, 2006
    Location:
    Washington, D.C.
    #1
    Does iTunes on Mac have problems with AOL or something because every time I attempt to log in with my AOL username and password it says, "The AOL screen name you entered couldn't be found or your password was incorrect. Please try again." I never had this problem on my PC and I log in to AOL everyday so I know my screename and password are just fine. Can anyone tell me what's going on?
     
  2. gauchogolfer macrumors 603

    gauchogolfer

    Joined:
    Jan 28, 2005
    Location:
    American Riviera
    #2
    Where in iTunes do you ever need to enter in an AOL account? I'm confused.
     
  3. MykullMyerz thread starter macrumors 6502

    MykullMyerz

    Joined:
    Dec 6, 2006
    Location:
    Washington, D.C.
    #3
    If you're an aol subscriber, when you purchase music you have the option of having it billed to your AOL account instead of creating an Apple account.
     
  4. gauchogolfer macrumors 603

    gauchogolfer

    Joined:
    Jan 28, 2005
    Location:
    American Riviera
    #4
    Ah, OK, I didn't know that was an option. So, you're switching from iTunes on a PC to iTunes for Mac and when you log into the iTMS (Music Store) you get a new error that you've not gotten when using it on a PC?

    Do you have access to a PC with iTunes to verify that it works as normal on that platform? I would think that the iTMS would be iTunes-platform independent.
     
  5. MykullMyerz thread starter macrumors 6502

    MykullMyerz

    Joined:
    Dec 6, 2006
    Location:
    Washington, D.C.
    #5
    No, I haven't tried that. To be honest I've barely looked at my PC since I got a Mac. But that's a good idea.
     
  6. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #6
    I just checked to see if my AOL account works in iTunes... I normally use my Apple account. It recognized my s/n and password, but it told me my country (which is set to USA in iTunes) is not supported... :confused:
     
  7. MykullMyerz thread starter macrumors 6502

    MykullMyerz

    Joined:
    Dec 6, 2006
    Location:
    Washington, D.C.
    #7
    Wow, this is really interesting. I guess I have to create an Apple account because today is the last day to preorder this album I want.
     
  8. CapMarvel macrumors newbie

    Joined:
    Dec 12, 2006
    Location:
    NJ
    #8
    I check out this site at least 2x a week but now I have a question of my own and hope I can piggyback on this initial question…

    My iTunes is doing the same—no longer recognizing my old AOL account therefore I can’t access a large amount of purchased music.

    When I first got my iPod and iTunes about 3 years ago I had an AOL account. But for the last 12 months I’ve had a Mac account. Everything’s been fine then one day I go to play a song and it tells me I’m not authorized and displays my old AOL address. I enter the appropriate information for my AOL account, it says it doesn’t recognize it. I know the info is correct as I had an AOL account for almost 10 (unfortunate) years. When I entered my Mac account thinking I’d made a mistake, it tells me ‘authorization successful’ but I’m still unable to play my music.

    Anybody know why this would suddenly be the case? I haven’t done anything different that I’m aware of. I’m thinking I’m going to have to place a call to Customer Care.
     
  9. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #9
    That'd be my suggestion...good luck!
     
  10. CapMarvel macrumors newbie

    Joined:
    Dec 12, 2006
    Location:
    NJ
    #10
    Yeah, I figured that’s my best bet and I’m dreading it. Seems like this is a popular problem in some form or another.
     

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