itunes purchase complaints

Discussion in 'Mac Apps and Mac App Store' started by mashinhead, Dec 12, 2006.

  1. mashinhead macrumors 68020

    Oct 7, 2003
    where do you go to file purchase complaint for itunes purchase
  2. bousozoku Moderator emeritus

    Jun 25, 2002
    Gone but not forgotten.
    Isn't there a "Contact customer service" link within the store pages?
  3. poopyhead macrumors 6502a


    Jan 4, 2004
    in the toe-jam of greatness (Fort Worth)
    go to music store
    click on account (top right hand column on the store window)
    click purchase history
    scroll to bottom and click on report a problem
    click on the name of the track or album that has a problem
    (must know exact second in the track when a problem appears when reporting a problem)

    had to do this recently
    took me a while to figure it out (itunes support page was no help)

    best of luck


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