itunes purchase complaints

Discussion in 'Mac Apps and Mac App Store' started by mashinhead, Dec 12, 2006.

  1. mashinhead macrumors 68020

    Joined:
    Oct 7, 2003
    #1
    where do you go to file purchase complaint for itunes purchase
     
  2. bousozoku Moderator emeritus

    Joined:
    Jun 25, 2002
    Location:
    Gone but not forgotten.
    #2
    Isn't there a "Contact customer service" link within the store pages?
     
  3. poopyhead macrumors 6502a

    poopyhead

    Joined:
    Jan 4, 2004
    Location:
    in the toe-jam of greatness (Fort Worth)
    #3
    go to music store
    click on account (top right hand column on the store window)
    click purchase history
    scroll to bottom and click on report a problem
    click on the name of the track or album that has a problem
    (must know exact second in the track when a problem appears when reporting a problem)

    had to do this recently
    took me a while to figure it out (itunes support page was no help)

    best of luck

    Andrew
     

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