iTunes Store Customers Notified of Settlement in In-App Purchase Lawsuit

Discussion in ' News Discussion' started by MacRumors, Jun 24, 2013.

  1. macrumors bot


    Apr 12, 2001

    As noted by 9to5Mac, iTunes Store customers have begun receiving emails notifying them of the settlement of a class action lawsuit related to unauthorized In-App Purchases made by children. The lawsuit originated from parents whose children racked up significant In-App Purchase bills through Apple's systems that in some cases allowed purchases to be made without requiring a password for the Apple ID account.

    In the email, Apple outlines the settlement terms, which allow affected users to receive a minimum of a $5 iTunes Store credit. Users with more than $5 in charges can receive the full documented amount in credit, with cash refunds available to those with more than $30 in charges or who no longer have iTunes Store accounts.
    Users wishing to exclude themselves from the proposed settlement have until August 30 to do so, and those seeking iTunes Store credits or refunds have until January 13, 2014 to submit their claim forms. A searchable list of qualifying apps is available on the settlement website, and over 23 million users are expected to receive claim notices informing them that they may be eligible for compensation.

    Article Link: iTunes Store Customers Notified of Settlement in In-App Purchase Lawsuit
  2. macrumors regular

    Jan 31, 2008
  3. ironsienna, Jun 24, 2013
    Last edited: Jun 24, 2013

    macrumors regular


    Oct 28, 2010
    Skeuomorphic icon!!! Red Alert!!! Jony is coming to redesign it!!!

  4. macrumors Nehalem


    Feb 19, 2005
    :cool: How so?

    How much did the lawyers get?
  5. macrumors 65816

    Feb 4, 2011
    You can't put a price tag on inattentive parenting.
  6. macrumors 6502a


    Nov 24, 2011
    What If I can't remember if I got charged because my kid used my phone ?

    Can I still file the charge and they will check on their side ?
  7. macrumors regular

    Jun 15, 2012
    What about people who paid to much for their Macbook?
  8. macrumors 65816


    Dec 5, 2010
    Pittsburgh, PA
    How about this? How about these people just parent their damn children.

    If I had a kid, and he racked up a $100 bill for app purchases, he's be mowing out neighbors yards and making the money to pay me back.

    He/she would think twice about doing it again.
  9. macrumors 68040


    Jun 26, 2009
    Burpelson AFB
    Yes, I think I was charged too much during an in-app purchase from the Apple Store app :D :D
  10. macrumors 68000


    Mar 28, 2005
    They have to fill in a claim form to get their money. Irony! :D
  11. macrumors 68030

    Feb 17, 2009
    Class Action = Lawyers got a bundle

    Consumers get coupon/credit and close to nothing.

    Filing the paperwork takes more time than what you get.

    And, all that because whenever somebody in USA screws up (as in bad parenting) they look for somebody else to blame and pay!
  12. macrumors G5


    Nov 14, 2011
    It's the American way. :D
  13. macrumors member

    Mar 31, 2012
    The IAP system is evil, plain and simple. It is a system of extortion designed to trick and deceive. No one in their right mind would allow such blatant scamming in any other area of life would they?

    Sadly Apple's hunger for $'s blinded them from taking proper measures to prevent such issues. Talk about turning a blind eye.
  14. macrumors 6502a


    Jul 23, 2010
    I'll bet the farm you've yet to produce offspring.

    Considering I would wake up at 5 in the morning to play Zelda or Ice Climber when my parents specifically told me not to, I think it's a safe assumption to make that my kid has it in her to circumvent her parent's wishes.
  15. macrumors 6502a

    Aug 3, 2010
    Upstate NY
    You should probably look into this case a bit more. For starters would you really have a 4 year old out mowing lawns? Let me know how that works for you. Second, the way in app purchases used to work app designers made it such that you didn't even know you were spending real money.
  16. macrumors 6502


    Aug 28, 2007
    With my credit, I can get those last 5 special edition tractors for my farm!

  17. macrumors 68040

    Gasu E.

    Mar 20, 2004
    Not far from Boston, MA.
    You are a great hypothetical parent! You should write a self-help book on how to be a great hypothetical parent of non-existent children! If you did, it would be a best-seller! :D
  18. macrumors member

    Mar 31, 2012
    Clearly you don't have a kid, as you so eloquently put it. How about going after the person who deceived your kid? How about that? The concept of money is not easily understood by children, surely stopping the deception of vulnerable children in the first place might be something to consider?
  19. macrumors 68040

    Gasu E.

    Mar 20, 2004
    Not far from Boston, MA.
    He wouldn't have the kid for long. Child protective services would see to that.
  20. macrumors 68000

    Apr 22, 2008
    Entitlement culture strikes again.

    Well I suppose it's good PR none the less.
  21. macrumors G5


    Nov 25, 2005
    My iPad has at times fallen in the hands of a four year old. Had to remove dozens and dozens of photos of the furniture, floor, ceiling, various body parts and so on. It happens very quickly, and she had no idea she was taking photos. She'll press any buttons that are in sight. Including buttons for in-app purchases. Now my devices are set up so that every single purchase requires a password (no 15 minutes grace period), but there are games that allow single purchases over £50, so without this, she could easily rack up £1000 or £2000 in a few unobserved minutes.

    On the other hand, there was a story on MacRumors about a 13 year old racking up £3,000 over several months. In that case, I agree with you (and Apple did as well, refusing any refund).
  22. macrumors 65816

    Jun 9, 2011
    Halfway between the Equator and North Pole
    That's precisely why you should use iTunes cards rather than using your credit card.
  23. macrumors regular


    Jul 16, 2009
    I'm going to wait for the class action allowing refunds on ALL "mistaken" online purchases.
  24. macrumors 65816

    Jun 9, 2011
    Halfway between the Equator and North Pole
  25. macrumors 68000

    Apr 22, 2008

    Moral of the story - don't give your iPad to a four year old.

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