itunes will not let me buy anything

Discussion in 'Mac Apps and Mac App Store' started by NextToTheMoon, Aug 4, 2011.

  1. macrumors newbie

    Joined:
    Jul 31, 2011
    #1
    I can't purchase any music on itunes. When I go to buy something it says I need to enter my billing info. I selected none and clicked done and it said it cannot process my request, please try again later. Same thing happened when I put in credit card info.

    So basically my account is useless, but I can change my password, I can still listen to purchased songs. I have 40 dollars on my account that I can't use.

    Here's a screenshot, oh and this has been going on for a few days now.

    There's also no unauthorized account activity nor any indication I've been hacked.
     

    Attached Files:

  2. macrumors 6502

    Joined:
    Jun 10, 2008
    #2
    This is most likely something you'll have to contact iTunes support about. Someone here may know more, but I was getting this error when redeeming a card a while ago, and they fixed it for me.
     

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