iWork not installing, please help!

Discussion in 'Mac Basics and Help' started by Plecky, Jun 30, 2005.

  1. Plecky macrumors regular

    Jun 29, 2005
    Okay, just got a mac mini and accidentally delete all the iwork trial stuff off of it, now when I try to install iwork disc purchased it's not allowing me to saying that I have an updated version on my harddrive and shows my harddrive picture with a stop sign saying "you cannot install iwork on this volume. A newer version of this software already exists on this volume." Although mac's support site says to just enter the code on the trial version after pressing buy. Although I no longer have the trial version, yet it says I still do when i try to install the disc. What do I do if I can't open the trial version, nor can I install it from the disc due to this restriction, please help! Thank you in advance too :)
  2. stridey macrumors 65816


    Jan 21, 2005
    Massachusetts, Connecticut
    Try doing a spotlight search for iWork. It's possible you still have the installer receipt (or the installer itself) on your drive.
  3. tech4all macrumors 68040


    Jun 13, 2004
  4. andcraig macrumors regular

    May 28, 2005
    I did the same thing.
    Insert..i think its the Mac OSX install disc 2 (might be 1 though) and look for a folder that says "bundled apps" or some such thing.
    Reinstall the iwork trial from there
    then do choose to register it and enter the keycode given to you in the boxed version.

    at least i think thats what i did.
  5. Plecky thread starter macrumors regular

    Jun 29, 2005
    Thanks for the help, I figured it out! I had to delete the trial receipts of iwork from my library/receipts folder. So many new things to learn being a new Mac User, although soon I may have to claim being a full-fledged switcher, not only are the computers helpful but so is the mac community - thank you for the help! Problem solved, iWork '05 loaded :D
  6. HoppyC1 macrumors newbie

    Nov 11, 2005
    Thanks For This Post!


    Thanks for this post --- it saved me a GREAT DEAL OF TROUBLE!

    I just got the software and did the same thing, so it is a welcome contirbution!
  7. ambalish macrumors newbie

    Aug 31, 2004
    You just saved me an hour's worth of work. Bless you!

    Anne :D

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