just curious if the mba screen problem has been fixed?

Discussion in 'MacBook Air' started by echo44, Dec 5, 2008.

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  1. macrumors 6502

    Joined:
    Jan 21, 2008
    #1
    Bought an air that had thin lines
    had to return it have been waiting to see if apple has fixed the problem
    any word yet?
     
  2. macrumors 6502a

    byke

    Joined:
    Mar 29, 2007
    Location:
    LDN. UK
  3. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #3
    There is nothing wrong with the MB Air screens.
     
  4. macrumors 6502a

    Ironic

    Joined:
    Oct 6, 2008
    Location:
    In my MBA!
    #4
    I am with Jessica on that one.
     
  5. macrumors regular

    Joined:
    Feb 12, 2005
    Location:
    Germany / Austria - Mozart, no Kangaroos!
    #5
    I absolutely disagree. How can you say that? Numerous reports are out there! :confused:
    That´s nothing less than ridiculous!

    Obviously the faulty displays are still beeing sold.
    Obviously some people cannot stand criticism on Apple, even if well-founded
     
  6. macrumors 6502

    Joined:
    Nov 11, 2008
    #6
    If all people were satisfied with their screens - then the HUGE 25 page thread about the thin lines would not still be on page 1 of this forum.

    So to answer your question - NO - not everyone is satisfied with their screens. I am, as well are many others, but not everyone.
     
  7. Guest

    Joined:
    Nov 8, 2008
  8. macrumors 6502

    frifra

    Joined:
    Nov 29, 2008
    #8
    Please be nice ;)

    Hey guys, so this might be then the continuation of the first thread:

    All of you, who might be new to this topic, please read at least:

    - http://forums.macrumors.com/showthread.php?t=594520

    - http://forums.macrumors.com/showpost.php?p=6603546&postcount=134

    - GOOD SUMMARY: http://forums.macrumors.com/showpost.php?p=6688398&postcount=410

    - Forum Summary http://forums.macrumors.com/showpost.php?p=6702879&postcount=527

    - latest news on how to fix the FLICKERING: http://forums.macrumors.com/showpost.php?p=6714050&postcount=578

    First, I want to thank Blue Velvet (Moderator), as he had a lot of trouble with the thread. So I want to remind you, only to post new information on this topic here, and not flaming anyone, and if anyone does so, dont respond to it (OR DO IT PLEASE BY PM (private message))

    THANKS!

    Further I want to say, that I when I looked at the screen of the Rev.B compared to Rev.A (Canada, Toronto Yorkdale Apple Store), that I recognised clearly, that the screen of REV. B was not properly put into the case. The screen was not parallel, I could tell by the distance of the Menu Bar on the bottom to the case. Or is there any possibility to adjust the screen (clockwise or anti-clockwise) like other stand-alone screens?
     
  9. macrumors newbie

    Joined:
    Dec 2, 2008
    #9
    Patently ridiculous statement. My screen was faulty with lines and graininess and caused almost immediate eye burn, and no less than 5 of my coworkers immediately agreed with my assessment the first day I had it out of the box. It went back the very next day.

    My Air is currently being serviced. Apple says they are replacing my screen instead of sending me a new computer. I am curious to see if this approach works. Has anybody else had Apple replace their screens as an attempted solution?
     
  10. macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #10
    25 pages, if moderated to exclude the fighting and bs, then you have 5 pages of "problems" and only two pics with actual "evidence".
     
  11. macrumors regular

    Joined:
    Feb 12, 2005
    Location:
    Germany / Austria - Mozart, no Kangaroos!
    #11
    *unbelievable*

    Lack of evidence is not evidence of a lack!

    Why are you just ignoring/denying all the reports of so many people?
     
  12. macrumors 6502

    frifra

    Joined:
    Nov 29, 2008
    #12
    May I all kindly remind you, only to bring up new information?

    I just want to say, that nobody here would make up a problem which doesnt exist. There is no point in doing so.

    Please accept, that some poeple might have this problem, so there is no reason for them to complain about eyeburn without any reason. Nobody can better tell what somebodys else problem is, than the person itself.

    This Thread is not to discuss if YOU think if there is a problem or not. This thread is to find a solution. If people just wouldnt like the product, they wouldnt buy it and not be so concerned.

    THANKS!

    EDIT: If somebody would find a way to display/show the problem easily and take a picture we all would be better off.

    Did anyone try yet to open the picture, which I said will show the flickering? Did it flicker? If yes/no, which display options have you choosen? http://www.keithstravels.com/travelog/photos/desktopsplit-loginscreen.jpg
     
  13. macrumors 6502

    frifra

    Joined:
    Nov 29, 2008
    #13
    I think we can keep us up to date with the newest information on this issue, which some people facing. In a kind way, without yelling at each other (therefore we can use PM ;) ).

    So please only post if you have new information or questions. If you are not sure if your question is new, I dont even mind contacting me by PM. THANKS


    PS: Please solve personal things through PM, please!
     
  14. Moderator emeritus

    Joined:
    Jul 4, 2004
    #14
    Chill everybody. I'm not going to close this thread. If you think there is no problem with the MBA screens, then don't post in here.
     
  15. macrumors newbie

    Joined:
    Nov 18, 2008
    #15
    This is quite interesting because as I posted on the other thread, my MBP with LED backlit screen had some amount of flickering when I had the test image on it. But by selecting different Display Profiles while having the test image on it, I was able to either eliminate the flickering or reintroduce it.

    I had been to two different Apple stores where I was able to see the flickering on two separate rev B. MBAs but not on rev A. MBAs. I will go to one of the two, and try different Display Profiles on rev B. MBA.

    If I can find a profile that stops the flickering, I may just buy an MBA this weekend.

    Thanks for the links.

    P.S. My MBP is set to use Color LCD profile and by selecting 2.2. Television Gamma, I can get rid of the flickering.
     
  16. macrumors 6502

    frifra

    Joined:
    Nov 29, 2008
    #16
    As I mentioned in the old thread I think, an apple store employee choosed a display setting starting with a "W" - with this one the flickering was totally gone! - so this is definitly a software issue, I would say.
     
  17. macrumors member

    Joined:
    Sep 13, 2008
    Location:
    Singapore
    #17
    May I know do you refer to:
    - Click on "System Preferences"
    - Click on "Displays"
    - Click on the tab "Color"
    - Uncheck "Show Profiles for this display only"
    - ??? Can I know the exact name of the profile. Is it call "Web Safe Color"?

    Does it makes the annoying lines disappear too ?
     
  18. macrumors newbie

    Joined:
    Nov 18, 2008
    #18
    Bring up the test image on a full screen Safari or FF. Follow the steps listed above. After the step 4, select any of the Display Profiles that show up after you uncheck "Show Profiles...". See if the flickering disappears. If it does, see if the lines disappear.

    If the flickering doesn't go away, click on 'Calibrate' button on the right side of the Display Preference window. Click 'Continue'. You will see the "Select a target gamma" page. On my MBP, "1.8 Standard Gamma" was selected. Select "2.2 Television Gamma" instead. Does the flickering go away? If so, what about the lines? If the flickering doesn't go away, I can save my trip to an Apple store.

    Thanks.
     
  19. macrumors 6502

    frifra

    Joined:
    Nov 29, 2008
    #19
    Yeah, you described the steps very well!

    I dont know the exact name though, but it was something with "w". How many start with a "w" and how are they called. I might recall it then.

    But as I said, It was flickering much more, when the image was reduced and not at its full size.

    UPDATE: I think there are two tabs, one is called COLOR, the other is DISPLAY?? you have to choose the one called display or whatever the name is, but not color!

    EDIT: ITS CALLED COLOR - my apologies, I just checked it!
     
  20. macrumors 6502

    Joined:
    Nov 11, 2008
    #20
    I agree. I posted in the original thread that there seems to be a low number of people affected that took the online poll here about the issue. i think now it is about 25 people affected.

    At the same time - many of those people have tried multiple machines and had the same issue on subsequent MBA's. Seems to be there are bad runs of the lcd display and certain lots are allocated to certain stores explaining why some people return them and get another bad one? and others like us get perfect machines?

    Anyways - SUMMARY is people have said apple is sending some of their returned displays to R&D etc for research and to be diagnosed - and everyone else is just waiting.
     
  21. h1d
    macrumors regular

    Joined:
    Nov 30, 2008
    #21
    And those display on Apple Stores, and while I'm scared to add anything to make Apple look bad, but if the Apple Stores can't actually pull out the perfect model for their own stores, what is going on? And I had to think they can't display rev B in various locations (the local store + apple store I visited neither had rev B, and I asked the reason and they go 'the stock is low'... I see the HDD model is definitely low on stock but don't think SSD one was, especially at the Apple Store.) because they actually internally know about the defect and just not putting it there. I don't understand why they can't display the newest models right there.

    And links to some of the external references that popped up so far,

     
  22. macrumors member

    Joined:
    Oct 25, 2008
    #22
    My MBA is also currently being serviced. When I told them about the lines they said most likely be the graphic board. I'll get an email from them next week to see what they can do about it.
     
  23. macrumors member

    Joined:
    Sep 13, 2008
    Location:
    Singapore
    #23
    Even with the 2.2 setting, it is still flickering. The colors though are vibrant and deeper.
     
  24. macrumors newbie

    Joined:
    Nov 28, 2008
    #24
    Calibration test

    Hello

    I just wanted to chime in that I, too, tried calibrating the screen on the MBA Rev 2 that was on display in the Mall of America store last weekend to see if that would make a difference. Result: no difference.

    I calibrated the default "Color LCD" profile but left the gamma at 1.8.

    Colours were better but the lines and flickering were still present.

    The flickering is more noticeable in medium-to-dark screens. Not plugging DF, but if you open a browser window to Daring Fireball, you can see the flickering in the edge's of your peripheral. This is what is causing the eye strain. It is similar to refresh rate flickering - you do not see it in your direct line of sight but in the periphery where motion is more easily captured.
     
  25. nph
    macrumors 6502a

    Joined:
    Feb 9, 2005
    #25
    Does anyone remember what the issue was back then?

    I remember I had this issue with the last gen G4 PB. I sent it back and got the first generation MBP instead.

    However I cant remember what the issue turned out to be back then but the issue was exactly the same. I remember seeing the same picture and I know that I was so frustrated when I saw the lines.

    In the Apple store at Willowbend I saw a new Rev B and also I thought the screen was not up to par in general with rev A. Could have been that someone messed up the profile since it had a weird name and only one showed up. I tried to fix it somewhat. But at that point, a week ago, I had not seen these threads, actually I was still focusing on choosing between MB and MBP, not like now that I realized that my next book is the MBA.
    Will go back tomorrow for something else and then I will check for the lines.
     
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