Just unboxed my 20" refurb...

Discussion in 'iMac' started by FullCollapse, Jan 4, 2007.

  1. FullCollapse macrumors regular

    Joined:
    Oct 31, 2006
    Location:
    Oneonta, NY
    #1
    and i've got a problem. i inspected the computer before i turned it on, and i noticed what appeared to be some sort of blemish on the left side of the screen. i start the computer up and when i am greeted with a black screen, this "blemish" is bright green! it's about a centimeter long. i'm posting using the mac, and against the standard blue background i can still see it. since i'm going to be at a mall with an apple store in it tomorrow, i plan on taking it in. what should i expect from apple? any feedback would be great, thanks guys.
     
  2. barr08 macrumors 65816

    barr08

    Joined:
    Aug 9, 2006
    Location:
    Boston, MA
    #2
    I do believe apple's refurbs are covered by the same warranty that the new products are. When they fix it for you, get applecare to extend this warranty, because it's a very nice thing to have.
     
  3. emptyCup macrumors 65816

    emptyCup

    Joined:
    Jan 5, 2005
    #3
    Many people get more than they expect with a refurb. Occassionally they get less. It is covered by a full warrantee, however, so Apple will fix it for you. Best wishes.
     
  4. FullCollapse thread starter macrumors regular

    Joined:
    Oct 31, 2006
    Location:
    Oneonta, NY
    #4
    just an update, took my imac to an apple store and spoke with a genius today. since it's a refurbished model and i just got it the day before, he said what i can do is call applecare and send it back to get (probably) replaced. after a chat with representatives at applecare, i'm taking it to fedex in the morning to send it off on its way and get a refund.
    only thing is i go back to school next sunday... i hope to be able to get reimbursed before then and head to new jersey (no tax) and score a brand new one.
     
  5. JAT macrumors 603

    Joined:
    Dec 31, 2001
    Location:
    Mpls, MN
    #5
    How far is it to Jersey? Doesn't gas cost a fair amount on the east coast?
     
  6. FullCollapse thread starter macrumors regular

    Joined:
    Oct 31, 2006
    Location:
    Oneonta, NY
    #6
    i live in new york, approximately 30-40 minutes from the apple store i plan on going to. gas is about $2.50 here, in new jersey it's a bit cheaper at like $2.20-$2.25.
     
  7. FullCollapse thread starter macrumors regular

    Joined:
    Oct 31, 2006
    Location:
    Oneonta, NY
    #7
    well guys apple pulled through with my refund today, and i went and bought myself a brand new imac. i'm very pleased, as i now have it to take back to school with me on sunday. yay apple
     

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