I keep getting this message from iTunes for the past few months: "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." iTunes is just running in the background, I'm not even using it, and the dock icon will randomly bounce with this stupid message. I click OK and an hour or so later it comes up again. It's really annoying. I'm not doing anything in iTunes at all, especially not related to the iTunes Store. What things could I try to solve this? Google revealed mostly that it can be iTunes Match related, except I don't have iTunes Match, nor am I using any iTunes service that requires a connection - I'm only ever just listening to music from my computer. I'm not using the iTunes store. OS X El Crapitan 10.11.2 - 10.11.5 iTunes 12.3.2.35 - 12.4.1.6 Retina MacBook Pro, 15 inch, late 2013 Any ideas are appreciated! Thanks!
Huh. Can you access the iTunes store when iTunes is open? Seems like the application is working in the background, but on what....... I would check the Console application as well, see if there are any hints there.
I can access the iTunes store fine, but there is one thing that was always unusable which is WiFi sync. I should try disabling that actually. The console seems to have lots of this over and over: Code: 10/01/16 10:52:51,248 pm iTunes[22259]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:1101 10/01/16 10:52:51,248 pm iTunes[22259]: tid:221cf - Mux ID not found in mapping dictionary 10/01/16 10:52:51,249 pm iTunes[22259]: tid:221cf - Can't handle disconnect with invalid ecid Don't know if that helps...
Hi Baryon, Can I ask if you ever solved this problem? I'm getting it too and I agree, it's an annoyance.
Nope, I never solved it, I just stopped using iTunes altogether. I'll open it once a month or so to sync my iPhone, then promptly quit it and that's about it!
I may have a workaround: signing out of the iTunes store. Go to Account > Sign Out, and stay signed out whenever possible. This should block all connections between iTunes and the internet, so it should fix the error message.
I've also had this problem happening for a few months now (if I had to guess). I've done everything suggested above on my own but to no avail. Signing out of iTunes doesn't seem like much of a solution, but I guess it's a good temporary fix until Apple fixes whatever the issue is.