keynote issue

Discussion in 'Mac Apps and Mac App Store' started by drewel, Jul 9, 2004.

  1. drewel macrumors member

    drewel

    Joined:
    Jun 3, 2004
    #1
    I just installed Keynote & registered it with Apple. But when I save a work- I get an error message saying "an unexpected error has occurred. Please Quit & re-open Keynote." Very frustrating. Any solutions?
     
  2. SilentPanda Moderator emeritus

    SilentPanda

    Joined:
    Oct 8, 2002
    Location:
    The Bamboo Forest
    #2
    Have you installed the Keynote update? I think it's at 1.1.1 now. Might see if that helps.

    Otherwise your standard "repair permissions" might fix it.
     
  3. Horrortaxi macrumors 68020

    Horrortaxi

    Joined:
    Jul 6, 2003
    Location:
    Los Angeles
    #3
    It never hurts to repair permissions, but if it still happens you should trash your preferences. They're in your user > Library > Preferences folder. Look for one called com.apple.keynote.plist (or something very similar to that) and drag it to the trash. Keynote will create a new one next time you start it. Sometimes the preference file gets damaged and makes the program crash.
     

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