known ipod issues

Discussion in 'Macintosh Computers' started by robocop2000, May 10, 2003.

  1. macrumors member

    Joined:
    May 5, 2003
    Location:
    Another world
    #1
    This thread is intended as a list of known issues and annoyances with the new ipods so that new owners don't panic thinking the problem is just on their ipod. (also it may be of great interest to apple when they are writing the next software update!) Please keep this thread limited to ipod issues not musicmatch or itunes.

    ****PLEASE read the thread fully before adding problems to avoid duplication****


    * There is a clicking noise between songs

    *Sometimes after a pause or skip back the channels switch, ie the left channel becomes the right and vice versa

    *When using the on-the-go playlist: If you add a song to the playlist while it is playing the new song won't be played unless the playlist is restarted
     
  2. macrumors 6502a

    Joined:
    Jan 3, 2002
    Location:
    Chicago, IL
    #2
    I'll add:

    1) overly sensitive buttons
    2) very slow firewire charging (I highly recommend using the plug to charge the iPod directly.)
     
  3. Mal
    macrumors 603

    Mal

    Joined:
    Jan 6, 2002
    Location:
    Orlando
    #3
    Thanks, I'll add mine when my new graduation present gets here!!!

    JW
     
  4. macrumors regular

    Joined:
    Oct 23, 2001
    Location:
    NJ
    #4
    Mine has to be reset approximately every 24 hours. Sometimes it won't turn on at all. Other times it comes on but won't play. Like the pause button is on, but it's not. Once I do a reset it's fine. I still love it, but the glitches are very annoying.

    -dh
     
  5. thread starter macrumors member

    Joined:
    May 5, 2003
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    Another world
    #5
    Another thing I have discovered is that first thing in the morning it takes a couple of minutes to "wake up". Navigation of the menus is very slow and I have been close to resetting it but then it just starts working again.
     
  6. macrumors 6502

    Joined:
    Apr 20, 2003
    Location:
    East Coast, US
    #6
    All of these...

    I have noticed all of these problems, and in addition, I have had another problem:

    * Ipod randomly shuts itself off while playing in the middle of a song.

    This has only happened to me twice, but it's very annoying. It doesn't require a full system reset or anything, you just have to turn it back on. I know I didn't press any buttons accidentally because it was sitting on the desk right beside me when it happened, not touching anything.
     
  7. thread starter macrumors member

    Joined:
    May 5, 2003
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    Another world
    #7
    Re: All of these...

    Maybe a fly landed on the highly sensitive buttons :)
     
  8. macrumors regular

    Joined:
    Feb 15, 2003
    Location:
    Connecticut
    #8
    On a few occasions my new 15GB has ended a song prematurely. With 20 or 30 seconds still to go, it will just hop on to the next one. It is as if the forward button is generating spurious signals every so often. I also have all of the above problems, with the exception of the spontaneous shutdown.

    I like this thing a lot, but it is definitely buggy. I used my original 5gig iPod for a year and a half without ever once resetting it. I've reset the new one several times already.
     
  9. macrumors regular

    Joined:
    Feb 8, 2003
    Location:
    Tokyo (London for the holidays!)
    #9
    DITTO!
    This happens when it is sitting on my table/in the dock - so no button have been pushed. Quite frustrating.
     
  10. macrumors newbie

    Joined:
    Jan 3, 2002
    Location:
    UK, England
    #10
    Maybe the iPod is really a new generation music robot.. thing?? I mean, it has a mind of its own! It doesn't like a song so it skips it to the next! Then if it want a sleep, it turns itself off!

    No joke

    But I have ordered my new 30gb iPod and collecting it on Saturday! Im buying it with my 12% partner discount from John Lewis :) FUN... I seriously can't wait! YAAAY... OH JOY!! Yippee!:D :D :D
     
  11. macrumors 6502a

    Joined:
    Jan 3, 2002
    Location:
    Chicago, IL
    #11
    I feel fortunate to not have a lot of the problems listed here on my 15 GIG ... I only hope Apple can fix everything with software upgrades.
     
  12. macrumors 68020

    Joined:
    Jan 7, 2003
    Location:
    Washington, DC
    #12
    There are times when the buttons on mine seem not to work, temporarily (and the hold button is not on). It quickly gets going again, after a few button presses (touches)
     
  13. macrumors regular

    Joined:
    Feb 8, 2003
    Location:
    Tokyo (London for the holidays!)
    #13
    This happens to mine too. It seems to be stalling quite a bit, then if you keep pressing the button you end up going through a load of menus and playing a song you don't necessarily want to play.
    Hmmmmm....
     
  14. macrumors 6502a

    alia

    Joined:
    Apr 2, 2003
    Location:
    Orlando, FL
    #14
    I haven't had any of these problems either, except the click sometimes between songs - can't tell if it's my MP3s or the ipod. Also, I've had to reset it a couple times when my PC crashed while it was connected (yes, I use a PC and I will be until I can afford a Mac, so leave it alone ;) ). Musicmatch seems okay, except that last night it told me the ipod was full and stopped loading songs :eek: but it still had 10 gigs free (15 gig ipod). I tried to load them again and a few more albums loaded up but then the PC crashed. The PC I'm using isn't the most stable one, but it's my only one with firewire. I was too tired to try syncing again, but I will try when I get home this evening. I have about 750 songs on it now.

    Alia
     
  15. macrumors regular

    JPGR_Fan

    Joined:
    Apr 5, 2003
    Location:
    St. Louis/Jupiter
    #15
    My 30 will freeze at about 15 minutes into a jog/run. Probably won't be a software/firmware fix for this, but maybe an Apple recommended way to hold it steady.
     
  16. macrumors 68040

    CrackedButter

    Joined:
    Jan 15, 2003
    Location:
    51st State of America
    #16
    I'm sorry you guys have problems with your iPods considering the amount of money you paid for it.

    I have no problems or any issues with mine.
     
  17. macrumors member

    Joined:
    May 6, 2003
    Location:
    Charlottesville, VA
    #17
    So does anyone have any idea what the clicking between songs is, and how to avoid it? its not that big a deal i guess but every time i hear it i feel like a little electrical wire is being zapped in my brain, or something.

    Also, how come my 15 gig ipod had less than 14 gigs of available space when i first got it? i assume the software on the thing takes up some space, but a gig seems like an awful lot?
     
  18. macrumors 68000

    Falleron

    Joined:
    Nov 22, 2001
    Location:
    UK
    #18
    Hmmm. I was getting ready to buy an iPod + after all these comments I think I will wait a few weeks/months until these things have been cleared up! I still want one, just dont want a dud!
     
  19. macrumors 6502a

    chewbaccapits

    Joined:
    Jul 10, 2001
    Location:
    Torrance, Californizzel
    #19
    Maybe its just me..But I noticed a "rainbow" magnitized effect on the screen directly below the headphone jack, its as if the jack caused it....Anyone?...I seem to notice it at certain angles when natural light hits it...
     
  20. macrumors 68040

    CrackedButter

    Joined:
    Jan 15, 2003
    Location:
    51st State of America
    #20
    You know, you're right, however it isn't there when turned on or in use, its noticeable when turned off.
     
  21. macrumors 68020

    Joined:
    Jan 7, 2003
    Location:
    Washington, DC
    #21
    The click to me sounds electrical. Like there's some problem with the ground. The internal amp shuts off when the song ends causing a click, and then starts up again. (not that I know the internal workings). I wonder if the problem exists without the remote?
     
  22. macrumors 65816

    Laslo Panaflex

    Joined:
    May 1, 2003
    Location:
    Tokyo
    #22
    Return your iPods

    My friend got a 10 gig ipod for windows only that had alot of the same problems that you all are listing. It would freeze and load very slowly and sometimes wouldn't even restart, he had to left the battery run out. Well when I used it I said to him "this shouldn't work like this, even though you are using a PC." Well he sent it back to apple and they sent him a new one that works fine, they even payed for shipping and no hassles. I have a new 15 gig ipod and it works great, none of the problems described above. So if I were you guys, I would send it back to apple, $300-$500 is alot of money. Its impossible for all the ipods ever made to work perfectly, so send it back and get a new one!
     
  23. macrumors regular

    Joined:
    Feb 25, 2002
    Location:
    Houston
    #23
    I have had these problems

    But my biggest complaint is the backlight. On my original iPod when the backligtht was turned on using the menu button it would stay on until the buttons or scroll wheel had not moved or been pushed for like 5 seconds. Now I will be scrolling and it will just turn off in the middle of me trying to find a song. I have tried changing the backlight timer but the same thing happens. I don't want the backlight timer always on cause that is annoying. I wish they would make it like the original iPods. But that is really my only complaint.
     
  24. macrumors 6502

    MacBoyX

    Joined:
    Jan 3, 2003
    Location:
    East Coast, USA
    #24
    All hard drives are like that when you buy a 15GB Hard Drive it usually only has about 14.2 GB of usuable space. Now the good question is...why dont they make the hard disks 15.8GB so they are actually 15GB of usuble space?

    -MacboyX
     
  25. macrumors 68000

    MacFan25

    Joined:
    Jan 5, 2003
    Location:
    USA
    #25
    I haven't had any problems with my 10 GB either. I love it! I like the new buttons. Although they were a bit touchy at first, I got used to them quickly. I am very satisfied with my purchase! :D
     

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