Latest iOS Update breaks movies, TV shows and music

Discussion in 'Apple TV and Home Theater' started by Benchmob31, Feb 4, 2013.

  1. macrumors member

    Benchmob31

    Joined:
    Dec 26, 2008
    Location:
    West Sacramento, CA
    #1
    I upgraded my Apple TV last week to the latest update (5.2 is what i believe it says for software version on my apple tv now) and now I cannot access movies, tv shows and music. Netflix works fine. Has anyone else had this issue? I have an 2nd Gen apple tv. Any ideas?
     
  2. Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Detroit, Michigan
    #2
    It's working fine for me on the ATV2 and ATV3. Have you tried restarting it? Signing out of your iTunes account and back in?
     
  3. macrumors regular

    Joined:
    Feb 3, 2013
    #3
    I had to reboot mine twice but once I did that there were no further issues.

    I would do what was suggested above. Reboot and then turn off and then sign back in to home sharing.
     
  4. macrumors newbie

    Joined:
    Oct 30, 2012
    #4
    I'm having the same problem since the update. I narrowed it down to when the ATV 3 goes to sleep when I go to use it again it doesn't reconnect to my homeshare properly. So I just set it to never sleep and it has been working fine since. Hopefully they will fix this problem soon.:mad:
     
  5. macrumors 68040

    Joined:
    Dec 17, 2009
    #5
    Well considering that according to this review, the AppleTV only uses about 2wh awake and about 1 in "sleep", you aren't missing a lot by not using the sleep function....

    http://www.hdtvtest.co.uk/news/apple-tv-3-review-201207292014.htm

    Edit: And this article talks about the highest draw is 3wh when decoding video http://www.anandtech.com/show/5687/apple-tv-3-2012-mini-review/2 - so lack of sleep or not you are looking at 1 KWhr per month even without sleep mode.
     
  6. thread starter macrumors member

    Benchmob31

    Joined:
    Dec 26, 2008
    Location:
    West Sacramento, CA
    #6
    Thanks for the great advice. I took my credentials out of iTunes, restarted the Apple TV then added my credentials back and it works perfectly now.
     
  7. macrumors 6502a

    ljonesj

    Joined:
    Oct 20, 2009
    Location:
    Kingsport TN
    #7
    For my apple tv 2 when it does not want to play movies and tv shows. I just unplug the Ethernet cable and plug it back in and it works again.
     

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