Lesson #3295 on how to piss off your customers.

Discussion in 'Community Discussion' started by b0fh, Nov 13, 2012.

  1. macrumors member

    Joined:
    May 14, 2012
    #1
  2. macrumors 603

    mobilehaathi

    Joined:
    Aug 19, 2008
    Location:
    The Anthropocene
  3. macrumors 68020

    Comeagain?

    Joined:
    Feb 17, 2011
    Location:
    Spokane, WA
    #3
    I'm sure they'll come in due time...
     
  4. macrumors 6502a

    Joined:
    Oct 26, 2007
    Location:
    Sydney, Australia.
    #4
    .....and go out of business.

    This is totally screwed up and serious error of judgement from the Japan based Australian developer. What the hell was she thinking?

    There is apparently an apology on her website to her English dictionary customers who have been wrongly accused- in Japanese.
     
  5. macrumors G5

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #5
    Agreed. Apple should not have approved this app.
     
  6. macrumors 68040

    0dev

    Joined:
    Dec 22, 2009
    Location:
    127.0.0.1
    #6
    Apps can't get forced access to Twitter, if an app (from the App Store) has access to Twitter it's because the user allowed it to have access to Twitter.

    From the article:

     
  7. macrumors demi-god

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #7
    Yes the user gave access, but if a user is unaware that a piracy message will be sent to Twitter without any knowledge, that is wrong. The user was not warned in any way that was going to happen. But they were caught in a catch 22 situation, where as they could not use their program otherwise than accepting and allowing the Twitter access. This company has opened itself up to some real liable action whether it be by design or accident. Which I highly doubt the latter.
     
  8. macrumors 68040

    0dev

    Joined:
    Dec 22, 2009
    Location:
    127.0.0.1
    #8
    Oh I agree, and I'm not supporting what this developer did in any way, I'm just pointing out apps can't hijack your Twitter account unless you give them permission to access it.
     
  9. macrumors demi-god

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #9
    Agreed. Did not mean to imply anything. I was actually agreeing with you about access, but was pointing out that the users got hijacked IMO. Be nice to know what Apple has to say about it. But am not expecting them to respond. Just makes me a little less likely to just go downloading an app and allowing it to have any kind of access. Wow, just floored that in today's age with all we have learned about what can happen in regards to security, that this can happen.
     
  10. macrumors 68040

    0dev

    Joined:
    Dec 22, 2009
    Location:
    127.0.0.1
    #10
    Agreed. If this gains more media coverage Apple will respond, but if it's just a few articles they probably won't bother. I doubt many people outside tech blogs will care about this one though since it's just one app behaving badly as opposed to an actual security hole being exposed.
     
  11. macrumors 68000

    kuebby

    Joined:
    Jan 18, 2007
    Location:
    SFV
    #11
    $55 for a dictionary app? Why not buy an actual dictionary and pay someone to carry it around for me?
     

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