Lines of Resellers Returning New iPads at Fifth Avenue Apple Store

Discussion in 'iOS Blog Discussion' started by MacRumors, Mar 23, 2012.

  1. macrumors bot

    MacRumors

    Joined:
    Apr 12, 2001
    #1
    [​IMG]


    A tipster sends us this tale of a trip to the Fifth Avenue Apple Store last night.
    [​IMG]


    A number of organizations have written about the reseller phenomenon, including the New York Times:
    The resellers try to buy as many iPads as they can to resell them at a high margin, bit it seems that Apple has had success in fulfilling demand this time -- even selling more than enough iPads to the resellers. Apple Stores have a 14-day return policy, and it applies to all iPad purchasers.

    Article Link: Lines of Resellers Returning New iPads at Fifth Avenue Apple Store
     
  2. macrumors 65816

    Caliber26

    Joined:
    Sep 25, 2009
    Location:
    Orlando, FL
    #2
    It's a real shame that a restocking fee doesn't apply in this case.
     
  3. macrumors 601

    Eddyisgreat

    Joined:
    Oct 24, 2007
    Location:
    Seattle, Wa
    #3
    Kinda like these hippies that bought extra iPads to fund a trip to Brazil:

    [​IMG]

    (From SeattleTimes)
     
  4. 3bs
    macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #4
    Why did they buy them in the first place if they planned on returning them? Were they not able to take them back to China or something?
     
  5. macrumors regular

    RDowson

    Joined:
    May 22, 2010
    Location:
    Glasgow, Scotland
    #5
    Wirelessly posted

    If I was the manager I would refuse to refund them just for the lulz!

    In the UK you don't have to refund something if there is nothing wrong with it. Many stores have a 14 day return policy. But that's all it is, a policy. Managers can and sometimes will overrule it.
     
  6. 3bs
    macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #6
    Why do they have the policy in place then? Is there a fine print saying that they have the right to refuse to return the money back to the customer if there is nothing wrong with the product? I've never had a problem like this in Ireland (The Republic) but then again I've never done what these chinese resellers are doing.
     
  7. macrumors 68000

    wikus

    Joined:
    Jun 1, 2011
    Location:
    Planet earth.
    #7
    Is that a law?

    I find that kind of ridiculous.
     
  8. macrumors member

    Joined:
    Aug 25, 2009
    #8
    I imagine it's because there's more than enough supply available. They aren't able to demand a mark-up on them that offsets all the expenses they incur.
     
  9. FNi
    macrumors member

    Joined:
    Jul 18, 2011
    #9
    ...and that's what you get for doubting Tim Cook's mad skills at locking down a supply chain.
     
  10. macrumors regular

    RDowson

    Joined:
    May 22, 2010
    Location:
    Glasgow, Scotland
    #10
    Wirelessly posted

    I wasn't meaning Apple stores. I meant retail in general. They usually have the policy for good customer service.
     
  11. macrumors 68020

    Joined:
    Aug 29, 2003
    Location:
    Toronto, Canada
    #11
    I hope they process the returns reeeeally slowly so they have to wait around for an extended period of time.
     
  12. macrumors 68000

    BJMRamage

    Joined:
    Oct 2, 2007
    #12
    They could have a 5 item return limit per day.

    something to still accept them but make it a pain to do.
    Track based on Driver's License or ID like Best Buy and pharmacies who can only sell X amount of allergy stuff.
     
  13. 3bs
    macrumors 603

    3bs

    Joined:
    May 20, 2011
    Location:
    Dublin, Ireland
    #13
    Yeah I didn't mean Apple stores specifically either since we don't have any here. I still don't get why they would refuse to give you your money back if you bring it back in time and in the same condition you bought it.
     
  14. macrumors member

    Joined:
    Mar 2, 2011
    #14
    Wirelessly posted

    The China custom charge a higher import tax, as high as 130-140$. No surprise that they came to return. But surprised that those returners are young and pretty.
     
  15. macrumors newbie

    Joined:
    Jun 16, 2011
    #15
    I have a friend that works at an Apple Store and he said that they were dealing with unscrupulous resellers who returned shrink wrapped "New iPads" that actually had iPad 2's inside. Crazy.
     
  16. macrumors regular

    Joined:
    Feb 17, 2006
    #16
    While the article and tipster said "new iPads" I am just guessing but these are likely brand new iPad 2s being returned (or exchanged for iPad 3?) that were purchased before the new model came out. That makes sense.
     
  17. zen
    macrumors 65816

    Joined:
    Jun 26, 2003
    #17
    I don't get it - is there a profit being made by the resellers here?
     
  18. macrumors newbie

    Joined:
    May 12, 2011
    Location:
    New York, NY
    #18
    I'm the tipster :) The returns were all new iPads. Most of them barely spoke English.

    ----------

    If you look at eBay, after fees (ebay/paypal) and shipping, there's no profit to be made at all reselling iPads online.

    Plus, Apple launched in HK on the same day, essentially shutting down demand for grey market export to HK.

    These folks are just getting their working capital back. 30 ipads is a lot of cash committed.

    ----------

    Young yes..... pretty.... well....
     
  19. macrumors regular

    Joined:
    Jul 19, 2010
    #19
    Haha these idiots ****ing deserve it!
     
  20. macrumors 65816

    Joined:
    Oct 19, 2007
    #20
    This article just made my day.
     
  21. macrumors newbie

    Joined:
    Mar 2, 2012
    #21
    they are not popular as ipad 2 in China, the new i pad 4g 64gb only selling for 6000 yuan which around $952, ipad 2 3g 64gb was selling 9000yuan years ago
     
  22. macrumors regular

    perealb

    Joined:
    Oct 30, 2009
    #22
    Awesome. I wish there was a solution efficient like that for concert ticket scalpers.
     
  23. macrumors 601

    MH01

    Joined:
    Feb 11, 2008
    #23
    Wirelessly posted

    In the UK the Apple store has to refund your purchase within 14 days as thier policy stands . No the manager has no choice unless the goods are damaged.

    For all online says all items can be returned within 14 days. That is all retailers.
     
  24. macrumors 601

    MH01

    Joined:
    Feb 11, 2008
    #24
    Wirelessly posted

    The poster is wrong. Per apple policy thy have to refund.

    And all online says have a 14 day return policy for all retailers.
     
  25. macrumors 6502

    Joined:
    Nov 25, 2007
    Location:
    Bellevue, WA
    #25
    Apple tries to offer a premium experience with their products. These exporters can't offer an Apple-style buying experience, so it's in Apple's best interest to reduce the opportunities for the resellers. Worse, since some may be trying to scam Apple by returning an empty box, it would be reasonable for Apple to delay refund until they have inspected the returned items.
     

Share This Page