Logic board repair (MacBook)

Discussion in 'MacBook' started by nicnic77, Feb 23, 2009.

  1. macrumors member

    Joined:
    Nov 18, 2007
    #1
    My MacBook is with Apple at the moment, and I'm expecting a call on Wednesday to tell me my worst fear; the logic board is kaput...

    Apple will obviously charge a fortune for a complete replacement, so are there any alternatives such as a 3rd party repair service in the UK, or abroad? I've Googling but haven't found much.

    One thing I have found is this Exchange Repair program. Send them your faulty Logic Board and get a refurbished one for $250? What do you guys think?
     
  2. macrumors 68040

    NewMacbookPlz

    Joined:
    Sep 28, 2008
    #2
    What happened?

    Is it not covered by warranty/are you out of warranty?
     
  3. thread starter macrumors member

    Joined:
    Nov 18, 2007
    #3
    I'm out of warranty unfortunately. I sold and shipped my MacBook to a eBayer 2 weeks ago, but it turned up dead on arrival, due to a) insufficient packaging, and b) incompetent UK Postal Service :(
     
  4. macrumors 6502a

    Detektiv-Pinky

    Joined:
    Feb 25, 2006
    Location:
    Berlin, Germany
  5. thread starter macrumors member

    Joined:
    Nov 18, 2007
    #5
  6. macrumors 6502

    Joined:
    Sep 22, 2008
    #6
    It'll be around £500 for a logic board replacement from apple.
    I had mine done a few weeks back but luckily it was still under warrenty.
     
  7. macrumors 6502

    Joined:
    Sep 13, 2007
    #7
    make your postal service pay the fees, if you had insurance with it that is
     
  8. thread starter macrumors member

    Joined:
    Nov 18, 2007
    #8
    The Apple reseller KRSC just called. £650 for a replacement logic board, but they'll provide free labour! No way I can justify paying that, considering a new one is £750! I think I may try the exchange repair program I mentioned in my first post, $250 for a refurbed logic board. My IT manager has said he'll do the labour for free....
     
  9. macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #9
    Don't forget the postage costs from the USA. Plus the chances are you will have to pay VAT and clearance costs when the logic board comes in to the UK.

    Still a lot cheaper than KRSC - which processor is on your current logicboard - might be cheaper to get a logicboard on eBay (outright) if you can sneak in a speed upgrade at the same time......
     
  10. macrumors newbie

    Joined:
    Mar 10, 2009
    #10
    Its very cheap now

    I damaged my macbook by fluid spillage and apple gave me a quote of 1100 pounds for repair and charged 60 pounds for diagnostic.
    Its logic board was fried and I took it to a local shop in london and they fixed it in 2 hours for 145 pounds. Only one day since working but so far so good. Perfectly normal.:)
     
  11. macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #11
    Please tell us more - MacBook or MacBook Pro.

    Did they "repair" your Logicboard presumably ?
     
  12. macrumors newbie

    Joined:
    Mar 10, 2009
    #12
    logic board repair

    Yes they repaired the logic board on component level. Its now one week since and it is still perfect.
     
  13. macrumors 6502a

    mathcolo

    Joined:
    Sep 14, 2008
    Location:
    Massachusetts
    #13
  14. macrumors newbie

    Joined:
    Mar 10, 2009
  15. macrumors newbie

    Joined:
    Apr 4, 2009
    #15
    Frustycow... or anyone else - I've got the same problem... fried logic board - quoted £600 by apple to fix. Would you mind posting. or emailing me, the shop you got your repair done at? Or any one else,

    Cheers
     
  16. macrumors newbie

    Joined:
    Mar 10, 2009
    #16
    Macbook logicboard

    Here is the website, you can contact them. http://www.applerepairsinlondon.co.uk/
    My macbook's logicboard was badly fried and apple quoted 1100 Pounds.
    They fixed it in 2 hours for 145 pounds.
    Good luck
    Cheers
     
  17. macrumors newbie

    Joined:
    Mar 3, 2009
  18. macrumors newbie

    Joined:
    Apr 4, 2009
    #18
    Cheers frustycrow! Much appreciated... :) it was so tantalising!

    Anyway, Mindtwisterz, my MacBook is 14 months old. After stewing, I went back down to the apple store on regents street and had a rather intense exchange with a "genius", and then a manager, and they agreed to retest the logic board; today it turns out it wasn't water damaged as they first opined, but a "general failure". I asked whether a 14 month old logic board should suffer a "general failure"? They've agreed to cover costs, as long as they don't find any water damage - which is fair enough, though it did feel that was a bit of face saving.

    I would say once I got through to a manager, he was very good. But it took perseverence to get to him.

    So, everything should be fine now... if not, it's down to frustycrow's suggestion, and hopefully I'll be able to put this 6 year old Dell out to pasture... again. I'll bookmark those apple repairers anyway - might be handy in the future... as would apple care (which I would now include in the real cost of any future mac purchases)
     
  19. macrumors newbie

    Joined:
    Jun 2, 2009
    #19
    I would recommend avoiding this place, I had a very, very bad experience with them. I sent them my macbook for repair about a month ago, but when they told me how much it was to fix it, I decided not to have it done and asked them to send it back to me (this is within their policy). A month later, I got an email from some guy telling me they had sent him my macbook by mistake and had sent it back to them. I then rang them a couple of weeks later to ask them what was going on with my macbook, and they told me they had no record of having received it ever.

    This may just have been bad luck for me, but their service is appalling as well. I was constantly told they would ring me back in 30 minutes, only for them to never contact me, and I would have to keep ringing and ringing back to get anywhere. They also kept changing the cost, at one point quoting a certain figure, at another saying it was irreparable.
     
  20. macrumors 68000

    angemon89

    Joined:
    Feb 5, 2008
    Location:
    The place where Apple designs stuff
    #20
    So what happened? You never got your MacBook back?
     
  21. macrumors newbie

    Joined:
    Feb 22, 2010
    #21
    Great apple support

    I had called in about my black macbook's usb ports being very fickle. Sometimes they would detect the device right away, sometimes it would take about 20 minutes, and the back one rarely ever worked. I had called in about this around 2 months before my applecare warranty expired, but never got the work done they requested until this past january, a month after my warranty expired.

    I called the apple store in my town (Kansas, USA) and they told my my warranty had expired but if it was something I had been having problems with for a while, applecare occasionally extends the warranty. I called them and they said I NEVER had a warranty... then I called em again, talked to someone else and they got their supervisor, and since they had requested work on it... they got EVERYthing that needed work replaced. New keyboard and top and a new logic board. Total approx $1000 including labor entirely for free.

    Lesson: Always call in problems immediately. Applecare has your back.
     
  22. macrumors 6502

    Joined:
    Oct 25, 2007
    #22
    Apple will replace your logic board for $280 USD if there's no "physical damage".
     
  23. macrumors newbie

    Enricus

    Joined:
    Aug 24, 2009
    Location:
    Barcelona
    #23
    Any other suggestion?

    Hello everyone. My last visit was the day my MBP died. Funnily enough, I used my laptop to buy a Snow Leopard from the online store, looked around for a good origami, put the laptop to sleep, and watched TV. When I opened the lid of the laptop, it wouldn't turn on, so I checked the battery, the charger... the laptop was dead. Obviously, the SMC reset procedures, or the other troubleshooting self-checks on Apple KB didn't help at all.

    I sent the laptop to CDX in Germany (I was living there ATM). They told me the logic board was "defekt" but it was out of warranty, so the repair (installing a new logic board) would be 996EUR. I got my laptop back, and sent it to Sierra Circuit Repair (it was called Hammerhead Technology at the moment), as they had an offer of 295USD flatrate to repair the logic board.

    Long story short: had to wait two weeks, they told me the logic board was unrepairable, then asked for a new logic board, they replied they had a used logic board they could install in my laptop, then waited two weeks, and they told me the logic board was not working (WTF?) and they would try again. They made me wait two months more, saying they had tried several boards, and none of them worked, and that they also sent the logic board to Apple (another WTF?) and they rejected it (wait, what?).

    So, the laptop died in late-August, and got it back two weeks ago. Is there any other place I can try?
     
  24. macrumors newbie

    Joined:
    Mar 14, 2010
    #24
    hey got a question for ya. did they explain what the damage was? i am able to do some basic logic board repair as long as its not too extensively damaged. i can do it for 150 + cost of parts. let me know if your interested.
     
  25. macrumors newbie

    Joined:
    Jun 18, 2010
    #25
    Does this still apply - and if so, is this offer available in Australia?
     

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