Looking for Review of Apple's Customer Service

Discussion in 'Mac Pro' started by Bubbasteve, Mar 28, 2006.

  1. Bubbasteve macrumors 65816

    Bubbasteve

    Joined:
    Dec 23, 2004
    Location:
    Charleston, IL
    #1
    Hey all, I'm not sure where I should have posted this thread so please don't "flame" me for it. Now on to my question...

    Do any of you know of a link to a reliable review (consumer report) of Apple's customer service? I'm doing a speech about Apple next week (4/5) and I'm looking for a good/reliable sourced review of Apple's customer service.

    Thanks
     
  2. Flyinace2000 macrumors 6502a

    Flyinace2000

    Joined:
    Sep 28, 2004
    #2

    Feel free to quote me.

    Apple Customer service has proven to be more the satisfactory on many occasions.
     
  3. Kingsly macrumors 68040

    Kingsly

    #3
    I quoted you. And I also agree. AppleCare is the greatest.
     
  4. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #4
    Here's a post from a month ago quoting some relevant Consumer Reports numbers. Unfortunately you need to be a subscriber to access the full articles.
     
  5. p0intblank macrumors 68030

    Joined:
    Sep 20, 2005
    Location:
    New Jersey
    #5
    A speech, eh? Just curious... what class is this for?
     
  6. dmw007 macrumors G4

    dmw007

    Joined:
    May 26, 2005
    Location:
    Working for MI-6
  7. Bubbasteve thread starter macrumors 65816

    Bubbasteve

    Joined:
    Dec 23, 2004
    Location:
    Charleston, IL
    #7
    Speech :) I have to deliver a speech of persuasion
     
  8. p0intblank macrumors 68030

    Joined:
    Sep 20, 2005
    Location:
    New Jersey
    #8
    How ironic! :eek: Since it's a speech of persuasion, how about you persuade your classmates to switch to the Mac? :D
     
  9. Bubbasteve thread starter macrumors 65816

    Bubbasteve

    Joined:
    Dec 23, 2004
    Location:
    Charleston, IL
    #9
    That's exactly what I'm doing but one of my 3 main points is Apple's customer service.

    That's a shame, I would love to use that as a source but I can't get to the page.
     
  10. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #10
    Public libraries often have subscriptions to Consumer Reports. You may want to check yours to see if you can track down the article.
     
  11. puckhead193 macrumors G3

    puckhead193

    Joined:
    May 25, 2004
    Location:
    NY
    #11
    can you "us" as a source, since were actual people who use their products day in and day out??
     

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