Loose hinge

Discussion in 'MacBook Air' started by Xgm541, Dec 11, 2011.

  1. macrumors 6502a

    May 3, 2011
    So my 2010 MBA screen is a bit loose. it bends backwards too easily and is has been getting progressively worse. When I called the genius bar they werent able to answer my question without seeing the machine first. Although I understand that policy, my question seems fairly simple.

    For a loose hinge do i leave the machine with them and they fix it and i pick it up, or do they give me a new machine? Issue is that if its the previous, then I cannot do it anytime soon, because I need my mba for work this month. If its the second however, I will need to make a backup of everything (also not favorable).

    Being that the nearest apple store is 2 hours away from where I currently live, hence, i am looking for an answer rather than going in...
  2. macrumors 6502a

    Mar 20, 2006
    Washington State
    They will be replacing the clutch, you will get your machine back. Instead of driving two hours you could always arrange a mail in repair.

    Depending on the store, they may mail it in to a repair center anyway.

    If you are looking for the best info, call your nearest Apple store.

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