Loose hinge

Discussion in 'MacBook Air' started by Xgm541, Dec 11, 2011.

  1. macrumors 6502a

    Joined:
    May 3, 2011
    #1
    So my 2010 MBA screen is a bit loose. it bends backwards too easily and is has been getting progressively worse. When I called the genius bar they werent able to answer my question without seeing the machine first. Although I understand that policy, my question seems fairly simple.

    For a loose hinge do i leave the machine with them and they fix it and i pick it up, or do they give me a new machine? Issue is that if its the previous, then I cannot do it anytime soon, because I need my mba for work this month. If its the second however, I will need to make a backup of everything (also not favorable).

    Being that the nearest apple store is 2 hours away from where I currently live, hence, i am looking for an answer rather than going in...
     
  2. macrumors 6502a

    Joined:
    Mar 20, 2006
    Location:
    Washington State
    #2
    They will be replacing the clutch, you will get your machine back. Instead of driving two hours you could always arrange a mail in repair.

    Depending on the store, they may mail it in to a repair center anyway.

    If you are looking for the best info, call your nearest Apple store.
     

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