Loose/noisy key

Discussion in 'MacBook Air' started by krspkbl, Jan 28, 2013.

  1. macrumors 6502

    krspkbl

    Joined:
    Jul 20, 2012
    Location:
    UK
    #1
    Got my air delivered last week and noticed that the left shift key is quite loose and very clicky. Is that normal? I don't think it's broken as it arrived like that. It works perfectly fine but every time I press it down its so noisy and when I let it go you can feel it moving.

    I know it sounds silly but it's so distracting when typing. All the other keys feel tight and are silent. I just want to know if its normal and if not will apple put a new key in for me? It's only 5 days old.

    Thanks
     
  2. macrumors newbie

    Joined:
    Jan 18, 2013
    #2
    They will replace the key for free. I know this because they replaced 10 keys on my MBP and it was a yr years out of warranty
     
  3. thread starter macrumors 6502

    krspkbl

    Joined:
    Jul 20, 2012
    Location:
    UK
    #3
    Ok, thanks! I'd just feel like an idiot going in to the Genius Bar about a loose key. Might just give it a shot and see what they say. Haven't really had much luck with Genius Bar the last few times I've been to see them!
     

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