I want to start by saying that I have been a customer with Phantom Skinz for several years now and have installed their skin on several devices (Samsung Instinct, HTC Hero, Palm Pre, Samsung Epic, PSP Go, B&N Nook, iPod Touch, iPod Nano, iPad 1, and iPad 2). I have also installed BSE on the iPad 2 and really liked it. BSE's corner design is probably one of the better, if not best, design for an iPad 2 skin. However, for another iPad install I wanted to go with a matte back skin so I choose the usually reliable Phantom Skinz. I've had it installed for several days now, and the corners will not stick properly. Where the cut in the corner come to a "V" there is a bubble and it's like this on every corner to some degree. I've tried holding it down and for awhile after it's gone only later to come back. I realize it's possible that I could have made a mistake, but since I have used their product many times before, I am confident I did a good job here. I feel either the design is bad, or maybe the skin I got was cut bad. Right now I am leaning towards bad design due to similar issues others have reported here. I contacted Phantom Skinz and politely mentioned the situation. I have worked with Brianna (PS Customer Service) before and at first was pretty confident the issue would be taken care of. I even provided a couple photos illustrating the issue. Here is a few back and forth emails with Phantom Skinz. I was a little surprised by their "suggestion". I have not heard back from them since my last email. I really hope that Phantom Skinz does the right thing here as they have in the past. Am I being unreasonable in not wanting to take a lighter to my iPad to get their skin to fit correctly? EDIT: I have added the PICS. The pics show the bubbles, but what they don't show is that the bubbles make the corners come to a point which you can feel and see at a different angle than what is shown here.