Luck with steve@aple.com?

Discussion in 'Buying Tips and Advice' started by Kingsly, May 22, 2006.

  1. Kingsly macrumors 68040

    Kingsly

    #1
    the whine/heat is really unacceptable on my MBP and the stupid "geniuses" keep dismissing me.

    I am mad.

    Anyone had any luck with executive relations? I have drafted a letter explaining my woes, and would very much like a call from someone who wont blow me off. I paid $2000 for what appears to be a pre production model. I want one that WORKS!!!!!
     
  2. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #2
    Not likely.... ;)
     
  3. Kingsly thread starter macrumors 68040

    Kingsly

    #3
    fixed :D
     
  4. maxterpiece macrumors 6502a

    maxterpiece

    Joined:
    Mar 5, 2003
    #4
    just send the letter to customer relations. Make sure you say you are mad and you find the situation unacceptable. In a few weeks you'll get a call from someone who will try to resolve the situation with you.
     
  5. Kingsly thread starter macrumors 68040

    Kingsly

    #5
    unfortunately, i'm leaving in two weeks, so I need thing to happen quickly!
     
  6. kdawg macrumors regular

    kdawg

    Joined:
    Dec 14, 2004
    #6
    I went through 2 other powerbooks before I got a working one... I emailed and got a response from someone the next day.
     
  7. Kingsly thread starter macrumors 68040

    Kingsly

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