Mac "Blue Screen of Death"

Discussion in 'OS X Mountain Lion (10.8)' started by george99, Mar 1, 2013.

  1. macrumors newbie

    Aug 1, 2008
    Ok, I am new to MAC and OSX. I moved from Windows 2 weeks ago.
    I have a Retina Macbook Pro 15". I use Parallels VM, and I usually work with external monitors both at home and at my office. Last night I put the computer to sleep and unplugged all the cables. I just got to my office now, plugged in the cables, and turned the system on. I got a message indicating that the computer was shut down and restarted. Then came a message very similar to Windows style messages that basically mean nothing to the averga e person. "Your computer was restarted because of a problem". Whatever that means.
    Here is the details that it gave me. Any ideas what might have caused it?

    Interval Since Last Panic Report: 484203 sec
    Panics Since Last Report: 1
    Anonymous UUID: EF20D95D-BF0C-6C94-15AA-C7E73F39D50F

    Fri Mar 1 09:02:51 2013
    panic(cpu 3 caller 0xffffff8003a156b0): "Spinlock acquisition timed out: lock=0xffffff80297b7b58, lock owner thread=0xffffff8026967aa0, current_thread: 0xffffff8026967aa0, lock owner active on CPU 0x3, current owner: 0xffffff8026967aa0"@/SourceCache/xnu/xnu-2050.20.9/osfmk/i386/locks_i386.c:363
    Backtrace (CPU 3), Frame : Return Address
    0xffffff821bb93d50 : 0xffffff8003a1d626
    0xffffff821bb93dc0 : 0xffffff8003a156b0
    0xffffff821bb93de0 : 0xffffff8003a20b80
    0xffffff821bb93e10 : 0xffffff8003a10448
    0xffffff821bb93e60 : 0xffffff8003a20df2
    0xffffff821bb93e90 : 0xffffff8003a4f0a1
    0xffffff821bb93ed0 : 0xffffff8003a16d00
    0xffffff821bb93f20 : 0xffffff8003a19f64
    0xffffff821bb93f50 : 0xffffff8003a18c97
    0xffffff821bb93f70 : 0xffffff8003aa5db6
    0xffffff821bb93fb0 : 0xffffff8003acdc23

    BSD process name corresponding to current thread: Finder
    Boot args: iog=0x0

    Mac OS version:

    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 12:13:47 PDT 2012; root:xnu-2050.20.9~1/RELEASE_X86_64
    Kernel UUID: 3F93B852-872F-3DF0-BCF8-46D48024C422
    Kernel slide: 0x0000000003800000
    Kernel text base: 0xffffff8003a00000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

    System uptime in nanoseconds: 56705930762493
    last loaded kext at 48836971735597: 4.1.22 (addr 0xffffff7f85e39000, size 16384)
    last unloaded kext at 48919328825780: 4.1.22 (addr 0xffffff7f85e39000, size 12288)
    loaded kexts:
    jp.plentycom.driver.SteerMouse 4.1.5
    org.pqrs.driver.KeyRemap4MacBook 8.0.0
    com.displaylink.driver.DisplayLinkDriver 1.8 3.5.0b9 1.8 75.19 1.9.5d0 1.60 4.1.2f9 3.0 3.10 100.12.81 1.0.0 2.0.6d1 122 2.3.5fc12 1.0.0d1 3.5.10 7.0.0 2.3.5fc12 8.0.6 4.1.2f9 3.2.13 8.0.6 2.0.3d0 1.6.0 1.0.0 1.1.11 3.2.13 8.0.6 237.1 237.1 1.0.0d1 1.0.0d1 34 404 5.5.0 2.3.1 1.4.0 612.20.15 2.5.1 5.5.0 1.5.1 1.7 1.7 161.0.0 1.5 1.8 1.9 1.7 1.6 196.0.0 4.0.39 2 196.0.0 1.0.2b1 1.2.6 235.29 10.0.6 1.0 3.5.5 2.3.5fc12 1.8.9fc11 1.6 86.0.3 8.0.6 8.0.6 4.1.2f9 1.0.11d0 2.3.5fc12 2.3.5fc12 1.0.0 3.1.4d2 5.3.0d47 1.0.11d0 3.2.13 1.0.4 2.3.6 2.3.6 4.1.2f9 4.1.2f9 1.8.9 1.8.9 1.2.6 237.3 5.2.5 5.5.0 5.2.5 1.6.3 2.1.8 5.5.0 510.4 3.0 2.3.1 5.5.0 1.7 1.8.1 1.1 220 1.0.0d1 7 344 1.8 28.21 1.7 2.7.3 1.4 1.0
    Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (
    Bluetooth: Version 4.1.2f9 11046, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SD512E, 500.28 GB
    USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: USB 2.0 Hub, 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0x1d110000 / 7
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc517, 0x1d114000 / 8
    USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
  2. macrumors 68000


    Dec 17, 2009
    Folsom, CA
    What is jp.plentycom.driver.SteerMouse?

    This isn't an Apple product, I suspect you may have installed some hardware that has software that isn't compatible with the current release of OS X. Remove that product and following the developer's instructions uninstall the application and either update it to a release intended for Mt. Lion or replace it with and ap p that is. Also, did you upgrade your RAM?? If so then you may have a RAM issue which would be one of three issues:

    1. Incorrect RAM
    2. Failed RAM (yes RAM can and does fail)
    3. Unseated RAM (Remove and reseat)
  3. thread starter macrumors newbie

    Aug 1, 2008
    Thanks for the quick reply.
    I did not upgrade my RAM. I bought it with 16GB direct from Apple. It is the Retina model, and I couldn't even upgrade it if I wanted to since the RAM is soldered on. So its definitely not the RAM.

    Steermouse is software that I got from here:
    It is designed to make the mouse respond much better and be more customizable. I read a lot of good reviews about it before I installed it.
  4. macrumors 68040


    Feb 25, 2012
    Sydney, Australia
    Has this only happened once? If so, these things sometimes happen.

    If it's a recurring thing then you've got a problem.
  5. macrumors 65816


    Sep 22, 2012
    Boston, MA
    You can either stick with that program and see if it happens again, or try out bettertouchtool. It's free and does pretty much exactly the same thing. I've had no problems with it in the past.
  6. macrumors 68020

    Jun 15, 2012
    Any third-party kexts such as these at the top of the crash log are the first thing to rule out. Uninstall them, and then see if you still get the problem.
    It's a pretty high bet that one (or a combination) of these is causing your kernel panics.
  7. macrumors 603


    And I think it's the finder which crashed together with maybe the USB drivers, you say you unplugged cables, did you do this safe?

    But, if this happens only once or 2 it's no buggy, it sometimes happens as others said.

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