Mac crashes on wake up

Discussion in 'Mac Basics and Help' started by BiggeeC, Aug 22, 2005.

  1. BiggeeC macrumors regular

    Joined:
    Jun 23, 2002
    Location:
    Gaithersburg, MD
    #1
    Hey everybody. My new(old) Sawtooth keeps crashing on me. (ibook never crashed in 3 years) It only happens when it wakes up. All the other time, it flies. I'm running 10.4.2 on a G4 Sawtooth w/400 ghz. 1 GB ram, Seagate 160 GB hard drive. I turned off the option to put my hard drive to sleep, and that worked for awhile. Now, almost every time it sleeps, it crashes. I know a simple solution would be to just keep it from sleeping, but, um, I want to know what's going on. Thanks
     
  2. doucy2 macrumors 65816

    doucy2

    Joined:
    Jul 7, 2005
    #2
    dunno whats wrong with it
    i have ahd amny sawtooths and none crashed while sleeping (i just had problems with monitor resolution when i would wake it)
     
  3. wdlove macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #3
    Have you run any diagnostic tests like Norton or Tech Tools Pro?
     
  4. mad jew Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #4
    Does it happen across all accounts? Could you create a new account and see if the problem persists? :)
     
  5. Blue Velvet Moderator emeritus

    Joined:
    Jul 4, 2004
    #5
    Just exactly what kind of crash? Kernal panic upon awakening or something else?

    Try to be as detailed as possible when describing the problem.

    Any USB peripherals?
     
  6. WeeShoo macrumors regular

    Joined:
    Jul 7, 2005
    Location:
    North Carolina
  7. BiggeeC thread starter macrumors regular

    Joined:
    Jun 23, 2002
    Location:
    Gaithersburg, MD
    #7

    HD is about............8 days old. The only USB connections I have are keyboard/mouse. I don't know if it's a kernal panic.....how do I know? There are 2 kinds of freezes. One is just a perpetual beach ball.The other is a dark gray box that appears in the middle of the screen. It says something like "Your computer needs to be restarted. Please hold down the power button until it restarts" or something like that. Then, when I restart it, it says something like, "OSX had to be restarted due to something or other (it doesn't give an example, it just says something like an unknown error. I'm not near my computer nor will I be until tomorrow, so that's the best I can do.

    Sorry for not being too specific.
     
  8. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #8
    Please post an entry or two from your panic.log (spotlight the file). Latest entries should be at the bottom.
     
  9. BiggeeC thread starter macrumors regular

    Joined:
    Jun 23, 2002
    Location:
    Gaithersburg, MD
    #9
    Sorry for the delay

    Ok, it was asked what kinds of errors were coming up. I checked the logs, and here's what I got:

    error_log:

    Description: Printer error log
    Size: 8.71 KB
    Last Modified: 8/24/05 1:43 PM
    Location: /var/log/cups/error_log
    Recent Contents: ...
    I [20/Aug/2005:01:16:45 -0700] Printer sharing is off and there are no jobs pending, will restart on demand. Exiting.
    I [20/Aug/2005:11:38:39 -0700] Listening to 7f000001:631
    I [20/Aug/2005:11:38:39 -0700] Listening to 300fa0:0
    I [20/Aug/2005:11:38:39 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [20/Aug/2005:11:38:39 -0700] Configured for up to 100 clients.
    I [20/Aug/2005:11:38:39 -0700] Allowing up to 100 client connections per host.
    I [20/Aug/2005:11:38:39 -0700] Full reload is required.
    I [20/Aug/2005:11:38:39 -0700] Full reload complete.
    I [20/Aug/2005:11:58:07 -0700] System going to sleep
    I [20/Aug/2005:13:07:59 -0700] System woke from sleep
    I [20/Aug/2005:13:44:26 -0700] Listening to 7f000001:631
    I [20/Aug/2005:13:44:26 -0700] Listening to 300fa0:0
    I [20/Aug/2005:13:44:26 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [20/Aug/2005:13:44:26 -0700] Configured for up to 100 clients.
    I [20/Aug/2005:13:44:26 -0700] Allowing up to 100 client connections per host.
    I [20/Aug/2005:13:44:26 -0700] Full reload is required.
    I [20/Aug/2005:13:44:26 -0700] Full reload complete.
    I [20/Aug/2005:13:44:26 -0700] Printer sharing is off and there are no jobs pending, will restart on demand. Exiting.
    I [21/Aug/2005:12:35:50 -0700] Listening to 7f000001:631
    I [21/Aug/2005:12:35:50 -0700] Listening to 300fa0:0
    I [21/Aug/2005:12:35:50 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [21/Aug/2005:12:35:50 -0700] Configured for up to 100 clients.
    I [21/Aug/2005:12:35:50 -0700] Allowing up to 100 client connections per host.
    I [21/Aug/2005:12:35:50 -0700] Full reload is required.
    I [21/Aug/2005:12:35:50 -0700] Full reload complete.
    I [21/Aug/2005:12:35:51 -0700] Printer sharing is off and there are no jobs pending, will restart on demand. Exiting.
    I [21/Aug/2005:13:06:49 -0700] Listening to 7f000001:631
    I [21/Aug/2005:13:06:49 -0700] Listening to 300fa0:0
    I [21/Aug/2005:13:06:49 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [21/Aug/2005:13:06:49 -0700] Configured for up to 100 clients.
    I [21/Aug/2005:13:06:49 -0700] Allowing up to 100 client connections per host.
    I [21/Aug/2005:13:06:49 -0700] Full reload is required.
    I [21/Aug/2005:13:06:49 -0700] Full reload complete.
    I [21/Aug/2005:13:06:50 -0700] Printer sharing is off and there are no jobs pending, will restart on demand. Exiting.
    I [22/Aug/2005:00:29:58 -0700] Listening to 7f000001:631
    I [22/Aug/2005:00:29:58 -0700] Listening to 300fa0:0
    I [22/Aug/2005:00:29:58 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [22/Aug/2005:00:29:58 -0700] Configured for up to 100 clients.
    I [22/Aug/2005:00:29:58 -0700] Allowing up to 100 client connections per host.
    I [22/Aug/2005:00:29:58 -0700] Full reload is required.
    I [22/Aug/2005:00:29:58 -0700] Full reload complete.
    I [22/Aug/2005:00:29:59 -0700] Printer sharing is off and there are no jobs pending, will restart on demand. Exiting.
    I [22/Aug/2005:11:02:40 -0700] Listening to 7f000001:631
    I [22/Aug/2005:11:02:40 -0700] Listening to 300fa0:0
    I [22/Aug/2005:11:02:40 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [22/Aug/2005:11:02:40 -0700] Configured for up to 100 clients.
    I [22/Aug/2005:11:02:40 -0700] Allowing up to 100 client connections per host.
    I [22/Aug/2005:11:02:40 -0700] Full reload is required.
    I [22/Aug/2005:11:02:40 -0700] Full reload complete.
    I [22/Aug/2005:11:02:41 -0700] Printer sharing is off and there are no jobs pending, will restart on demand. Exiting.
    I [22/Aug/2005:12:09:49 -0700] Listening to 7f000001:631
    I [22/Aug/2005:12:09:49 -0700] Listening to 300fa0:0
    I [22/Aug/2005:12:09:49 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [22/Aug/2005:12:09:49 -0700] Configured for up to 100 clients.
    I [22/Aug/2005:12:09:49 -0700] Allowing up to 100 client connections per host.
    I [22/Aug/2005:12:09:49 -0700] Full reload is required.
    I [22/Aug/2005:12:09:49 -0700] Full reload complete.
    I [22/Aug/2005:12:09:49 -0700] Printer sharing is off and there are no jobs pending, will restart on demand. Exiting.
    I [24/Aug/2005:12:43:48 -0700] Listening to 7f000001:631
    I [24/Aug/2005:12:43:48 -0700] Listening to 300fa0:0
    I [24/Aug/2005:12:43:48 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [24/Aug/2005:12:43:48 -0700] Configured for up to 100 clients.
    I [24/Aug/2005:12:43:48 -0700] Allowing up to 100 client connections per host.
    I [24/Aug/2005:12:43:48 -0700] Full reload is required.
    I [24/Aug/2005:12:43:48 -0700] Full reload complete.
    I [24/Aug/2005:12:43:49 -0700] Printer sharing is off and there are no jobs pending, will restart on demand. Exiting.
    I [24/Aug/2005:13:43:01 -0700] Listening to 7f000001:631
    I [24/Aug/2005:13:43:01 -0700] Listening to 300fa0:0
    I [24/Aug/2005:13:43:01 -0700] Loaded configuration file "/private/etc/cups/cupsd.conf"
    I [24/Aug/2005:13:43:01 -0700] Configured for up to 100 clients.
    I [24/Aug/2005:13:43:01 -0700] Allowing up to 100 client connections per host.
    I [24/Aug/2005:13:43:01 -0700] Full reload is required.
    I [24/Aug/2005:13:43:01 -0700] Full reload complete.
     
  10. BiggeeC thread starter macrumors regular

    Joined:
    Jun 23, 2002
    Location:
    Gaithersburg, MD
    #10
    I got another one

    I also found this one in the panic.log

    Does anyone know what this means?


    Description: Panic (system crashes) log
    Size: 4.37 KB
    Last Modified: 8/22/05 12:09 PM
    Location: /Library/Logs/panic.log
    Recent Contents: Fri Aug 19 21:21:08 2005
    panic(cpu 0 caller 0x000A8B98): Uncorrectable machine check: pc = 000000002CD45D0C, msr = 0000000000049030, dsisr = 42000000, dar = 000000000281E054
    AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
    L2FIR = 0000000000000000, BusFir = 00000000ff000000

    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00095544 0x00095A5C 0x0002683C 0x000A8B98 0x000A7E28 0x000ABB00
    Proceeding back via exception chain:
    Exception state (sv=0x2E1F5A00)
    PC=0x2CD45D0C; MSR=0x00049030; DAR=0x0281E054; DSISR=0x42000000; LR=0x2CD4B308; R1=0x17D93CD0; XCP=0x00000008 (0x200 - Machine check)
    Backtrace:
    0x002CD468 0x2CD4B308 0x2CD453B8 0x2CD4BD24 0x0003C738 0x000A9694
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.iokit.IOATAFamily(1.6.0f2)@0x2cd3f000
    Exception state (sv=0x2D99A280)
    PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

    Kernel version:
    Darwin Kernel Version 8.2.0: Fri Jun 24 17:46:54 PDT 2005; root:xnu-792.2.4.obj~3/RELEASE_PPC
    *********

    Fri Aug 19 21:44:38 2005
    panic(cpu 0 caller 0x000A8B98): Uncorrectable machine check: pc = 000000002CD45D0C, msr = 0000000000049030, dsisr = 42000000, dar = 000000000281E054
    AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
    L2FIR = 0000000000000000, BusFir = 00000000ff000000

    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00095544 0x00095A5C 0x0002683C 0x000A8B98 0x000A7E28 0x000ABB00
    Proceeding back via exception chain:
    Exception state (sv=0x2E1F5A00)
    PC=0x2CD45D0C; MSR=0x00049030; DAR=0x0281E054; DSISR=0x42000000; LR=0x2CD4B308; R1=0x17D93CD0; XCP=0x00000008 (0x200 - Machine check)
    Backtrace:
    0x002CD468 0x2CD4B308 0x2CD453B8 0x2CD4BD24 0x0003C738 0x000A9694
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.iokit.IOATAFamily(1.6.0f2)@0x2cd3f000
    Exception state (sv=0x2D99A280)
    PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

    Kernel version:
    Darwin Kernel Version 8.2.0: Fri Jun 24 17:46:54 PDT 2005; root:xnu-792.2.4.obj~3/RELEASE_PPC
    *********

    Mon Aug 22 11:02:37 2005
    panic(cpu 0 caller 0x000A8B98): Uncorrectable machine check: pc = 000000002CD3FD0C, msr = 0000000000049030, dsisr = 40000000, dar = 00000000EFFFCF10
    AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
    L2FIR = 0000000000000000, BusFir = 0000000000000000

    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00095544 0x00095A5C 0x0002683C 0x000A8B98 0x000A7E28 0x000ABB00
    Proceeding back via exception chain:
    Exception state (sv=0x2CD61000)
    PC=0x2CD3FD0C; MSR=0x00049030; DAR=0xEFFFCF10; DSISR=0x40000000; LR=0x2CD45308; R1=0x17F03CD0; XCP=0x00000008 (0x200 - Machine check)
    Backtrace:
    0x002CD468 0x2CD45308 0x2CD3F3B8 0x2CD45D24 0x0003C738 0x000A9694
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.iokit.IOATAFamily(1.6.0f2)@0x2cd39000
    Exception state (sv=0x2D803280)
    PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

    Kernel version:
    Darwin Kernel Version 8.2.0: Fri Jun 24 17:46:54 PDT 2005; root:xnu-792.2.4.obj~3/RELEASE_PPC
    *********

    Mon Aug 22 12:09:42 2005
    panic(cpu 0 caller 0x000A8B98): Uncorrectable machine check: pc = 000000002CD3FD0C, msr = 0000000000049030, dsisr = 40000000, dar = 00000000EFFFCF10
    AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
    L2FIR = 0000000000000000, BusFir = 0000000000000000

    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00095544 0x00095A5C 0x0002683C 0x000A8B98 0x000A7E28 0x000ABB00
    Proceeding back via exception chain:
    Exception state (sv=0x2CD61000)
    PC=0x2CD3FD0C; MSR=0x00049030; DAR=0xEFFFCF10; DSISR=0x40000000; LR=0x2CD45308; R1=0x17F03CD0; XCP=0x00000008 (0x200 - Machine check)
    Backtrace:
    0x002CD468 0x2CD45308 0x2CD3F3B8 0x2CD45D24 0x0003C738 0x000A9694
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.iokit.IOATAFamily(1.6.0f2)@0x2cd39000
    Exception state (sv=0x2D803280)
    PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

    Kernel version:
    Darwin Kernel Version 8.2.0: Fri Jun 24 17:46:54 PDT 2005; root:xnu-792.2.4.obj~3/RELEASE_PPC
     
  11. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #11
    Well, all of your KP's have this module in the backtrace. That module is responsible for communicating with the ATA bus -- i.e. the hard disk controller. Big surprise, I guess. But it confirms that it is because of putting the hard disk to sleep / waking it up that you have trouble.

    Also look at your console log -- I'm not sure how it works, if it gets scratched as soon as you reboot -- but if you can find an entry right before you get the panic, you can probably find out more about what it was trying to do -- specifically, whether things went awry putting it to sleep, or waking it up.

    One thing I would also try in the meantime is to fsck the hard disk. You can do that by either booting into single user mode and running fsck -fy, or booting off the install / OS CD/DVD and running Disk Utility, and using the Repair Disk option. One possibility is that there is a logical problem with the hard disk that is causing the system to freak out when you try to put it to sleep.

    The other major options I can think of are that your HD or ATA controller are going bad, or that you have a corrupt kernel module. If it's the first, you can replace it. If it's the second...I'm not actually sure what you can do, except maybe buy a bootable enclosure for your drive and move the drive out of the Mac and into it, so that it's not using the built-in ATA controller. If it's the third, you can try re-installing the OS. Probably with a hard disk reformat to be safe.
     
  12. BiggeeC thread starter macrumors regular

    Joined:
    Jun 23, 2002
    Location:
    Gaithersburg, MD
    #12
    mkrishnan, thanks alot. I'm going to try what you suggested. I'm coming to think it definatly is something w/ my HD because I fooled around with it the past few hours, and when I select "put hard disks to sleep..." and then it goes to sleep, that's when I have my problems. I just don't know how to read all that technical stuff. Thanks again.
     
  13. BiggeeC thread starter macrumors regular

    Joined:
    Jun 23, 2002
    Location:
    Gaithersburg, MD
    #13
    Ok mkrishan, I did everything you told me to do. Still crashing. Here's the latest info after it crashed:

    panic(cpu 0 caller 0x000A8B98): Uncorrectable machine check: pc = 0000000000538D0C, msr = 0000000000049030, dsisr = 0A000000, dar = 0000000002815200
    AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
    L2FIR = 0000000000000000, BusFir = 00000000fffc7000

    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00095544 0x00095A5C 0x0002683C 0x000A8B98 0x000A7E28 0x000ABB00
    Proceeding back via exception chain:
    Exception state (sv=0x33FDC780)
    PC=0x00538D0C; MSR=0x00049030; DAR=0x02815200; DSISR=0x0A000000; LR=0x0053E308; R1=0x173B3CD0; XCP=0x00000008 (0x200 - Machine check)
    Backtrace:
    0x002CD468 0x0053E308 0x005383B8 0x0053ED24 0x0003C738 0x000A9694
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.iokit.IOATAFamily(1.6.0f2)@0x532000
    Exception state (sv=0x33FCD780)
    PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

    Kernel version:
    Darwin Kernel Version 8.2.0: Fri Jun 24 17:46:54 PDT 2005; root:xnu-792.2.4.obj~3/RELEASE_PPC
    Model: PowerMac3,1, BootROM 4.2.8f1, 1 processors, PowerPC G4 (2.6), 400 MHz, 1 GB
    Graphics: ATY,Rage128, ATY,Rage128, AGP, 16 MB
    Memory Module: DIMM0/J21, 512 MB, SDRAM, PC133-333
    Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-322
    Modem: Spring, UCJ, V.90, 3.0F, APPLE VERSION 0001, 4/7/1999
    Network Service: Built-in Ethernet, Ethernet, en0
    PCI Card: firewire, ieee1394, SLOT-B
    Parallel ATA Device: ST3160023A, 128 GB
    Parallel ATA Device: SONY DVD RW DW-Q28A,
    USB Device: USB Receiver, Logitech, Up to 1.5 Mb/sec, 500 mA
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
    USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
     
  14. mkrishnan Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #14
    When you did fsck or disk repair, what did it say about your HD? And you have verified SMART status, when you open disk utility, right?

    Hmmmm... Dunno. I guess it *might* be worth it to try reformatting the drive, if that's feasible. But ugh.
     

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