Mac Developer weblog follows the warrantied repair of a dead...

Discussion in 'Mac Scene' started by MacBytes, Aug 13, 2003.

  1. macrumors bot

    Jul 5, 2003
  2. Moderator


    Staff Member

    Dec 7, 2002
    Whakatane, New Zealand
    Wow, he had a hard time. My iBook decided to die the other day, and it's still under warranty, so I'll post a quick rundown of what happened with me. I'm in New Zealand so what happens over here could be different than in the US.

    First, I rang Apple. I wasn't put on hold, mind you I did ring at about 8pm. After explaining my situation, I was told to take the iBook to an AppleCentre. I rang the local AppleCentre and they said they could fix it, replacing any parts as necessary.

    I'd like to give you a happy ending, but you're going to have a cliffhanger. My iBook's currently still at the AppleCentre. But I haven't run into any contradictions or anything yet.
  3. macrumors regular

    Jul 16, 2002
    Calgary, AB
    My iBook battery all of a sudden died at about 3 months old. It had just locked up after my wife touched me and I got a static shock. I figured this shock transmitted to the computer. When I rebooted, the battery icon was X'd out. Sure enough, the battery was stuck in the 1-blinking light state, although I knew it was 100%.

    To make a long story short, I wouldn't accept this behaviour, and didn't want the return hassles. I shorted it thinking the leads must be paired up from the outside in. It worked and resetted! The battery has been perfect ever since!

    Quite the spark though! haha
  4. macrumors 68030


    Jan 31, 2003
    Chi Town
    I've had trouble nearly as bad, which I don't care to recount here. I can sympathize with the poor guy. But he's right about AppleCare--it's worth the money.

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