mac is locked on the grey start up screen

Discussion in 'Mac Basics and Help' started by poohat1000, Oct 17, 2008.

  1. macrumors 6502

    poohat1000

    Joined:
    Nov 11, 2005
    Location:
    London
    #1
    old g4 imac, turn it on and it stays locked on the grey startup screen..... any ideas :S
     
  2. macrumors 68040

    Joined:
    Oct 9, 2008
    #2
    Unplug anything you have connected except the mouse and keyboard, internet connection. Try to boot it up again. If it won't get past that try starting up to the install disc or a safe boot. Run Disk Utility and verify the disk and disk permissions and try to reboot once more.
     
  3. macrumors newbie

    Tusinator

    Joined:
    Aug 17, 2008
    Location:
    Maine
    #3
    had the same problem

    what I did was I read my manual that got off the apple.com
    and I did all trouble shotting like rebooting the RAM and reparing HD

    I ended up re-installing my software and luckly I had everything backed up using time machine.
     
  4. macrumors member

    Joined:
    Mar 28, 2007
    Location:
    England
    #4
    ive had this happen when Updates havent installed properly,
    just boot off your system disk and run disc utility, you may have to reinstall.

    if you have another computer handy, and if its a mac you can network boot...
    plug in to LAN and hold N when booting up. you can then access it through your finder from another mac with password and username. i'd back up allmy files and re-install mac osx. sometimes the easiest way.

    im sure you can do similar with another PC but i dont have any knowledge in that
     

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