Mac Mail Close Open Message

Discussion in 'Mac Applications and Mac App Store' started by marc11, Dec 2, 2012.

  1. macrumors 68000

    Joined:
    Mar 30, 2011
    Location:
    NY USA
    #1
    Either I am just blind or Apple doesn't use the products they create because I cannot figure this out. Let's say in Mail I open a message to read it, there is no way to close it. No buttons, no cancel, nothing. The only way I have found is by chosing reply or forward then hitting cancel.

    Is this right? Has Apple really left such a basic action out or am I over looking it?
     
  2. macrumors 6502

    Joined:
    Jul 20, 2011
    #2
    Hit the red traffic light button in the upper left hand corner, or press command-W.
     
  3. thread starter macrumors 68000

    Joined:
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    #3
    That is just it, that button is not showing; could it just be my machine? I will try command-w thanks!
     
  4. macrumors 6502

    Joined:
    Jul 20, 2011
    #4
    Are you in full-screen mode. (which I never use, by the way -- 27" monitor, who needs full-screen for that?) If so, the traffic light goes away in that mode, but is replaced by a "done" cmdbutton.

    If not fullscreen, sounds like something you might find in general system preferences, or maybe local mail app preferences. Bn
     
  5. thread starter macrumors 68000

    Joined:
    Mar 30, 2011
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    #5
    Yep, full screen mode. Old eyes and a 15 inch laptop requires it! Appreciate the help. I do not recall seeing a done option, but let me look again and or try cmd-w.
     
  6. thread starter macrumors 68000

    Joined:
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    #6
    So I confirmed it; while in full screen mode, double click a message to open it, there is no way (at least on my computer) to close the message. No red/yellow/green buttons, no done button, nothing. Command-W works, but that is not intuative at all. In regualr screen mode it works as normal.

    So before I go off on a rant about how could Apple over look such a basic function and how recently an ever increasing number of features or functions are missing, do not work or only work part way, which seems to me to be a sign of laziness and lack of quality work; is this unique to me, or are others seeing this same problem in full screen mode of mail?
     
  7. macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #7
    You could always just use the menu bar at the top. File > Close?
     
  8. thread starter macrumors 68000

    Joined:
    Mar 30, 2011
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    NY USA
    #8
    Nope when a message is open in full screen the menu barn is not available. You cannot do anything except replying or forward. Its like Apple forgot people may want to close an open message.
     
  9. macrumors 604

    SnowLeopard2008

    Joined:
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    Location:
    Silicon Valley
    #9
    Is the menu bar hidden or just completely inaccessible? I just tried it and I'm able to get the menu bar...
     
  10. thread starter macrumors 68000

    Joined:
    Mar 30, 2011
    Location:
    NY USA
    #10
    Really? How? So you have a list if messages in full screen mode. You double click one and it opens in a window, behind it you can see the mail app and you can access the menu bar?
     
  11. macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #11
    I think so, I'm at work atm and I remember I was in fullscreen mode in Mail earlier this morning and I opened up a message in my inbox and I didn't use any keyboard shortcuts to close it. I used the menu bar. Once I get off work, I'll reproduce it and screenshot or screencast it.
     
  12. thread starter macrumors 68000

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    #12
    Thanks, I really appreciate your help.
     
  13. macrumors 604

    SnowLeopard2008

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    #13
    Screenshots as promised.
     

    Attached Files:

  14. thread starter macrumors 68000

    Joined:
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    #14
    Blowing my mind, I have nothing like that.
     
  15. macrumors 6502a

    Pharmscott

    Joined:
    Dec 13, 2011
    Location:
    Sacramento, CA
    #15
    In full screen mode, I have both: a Done button and access to the File menu if I hover the cursor at the top of the screen. What version of Mail do you have? Mine is 6.2 and I'm running ML.
     
  16. macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
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    #16
    What version of Mac OS X are you running? I'm on Mountain Lion, things may be different on Lion.
     
  17. thread starter macrumors 68000

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    #17
    I'm on ML as well.
     

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