.Mac Mail Errors

Discussion in 'Mac Apps and Mac App Store' started by TheT, Apr 19, 2004.

  1. TheT macrumors 6502

    Joined:
    Jan 5, 2002
    Location:
    Germany
    #1
    I've had this for days now... my primary account is my .Mac one, and of course I use all the default IMAP settings... it's set up like that for ages and it has always worked.
    But the last couple of days, Mail sometimes pops up and asks me for my password. I type it, it doesn't accept it, I type it again, after a while I give up, quit Mail and restart a couple of minutes later. Then it works flawlessly, until Mail asks me again... any idea what could be wrong?
     
  2. d8n_two macrumors newbie

    Joined:
    Sep 21, 2001
    #2
    I've been dealing with the same kind of issues off and on for six months now. What's worse than that is the spam problem. I had to delete 28 spam messages today that acumulated over a two day period. All of them sent to debunk at mac.com, which isn't remotely close to my .Mac address. It's getting really annoying.

    d8n_two
     
  3. Diatribe macrumors 601

    Diatribe

    Joined:
    Jan 8, 2004
    Location:
    Back in the motherland
    #3
    Funny I am having the same problems. Not the spam though. Would be interesting to know what is causing those problems...
     
  4. TheT thread starter macrumors 6502

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    Jan 5, 2002
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    #4
    I was thinking that I'm not the only one... seems to be an error on the .Mac servers. Is that what we're paying 100 bucks for? :(
     
  5. rogerw macrumors 6502

    Joined:
    Mar 13, 2004
    Location:
    west sussex UK
    #5
    been getting asked for my password too. when i type i, it is rejected!!!!!!
     
  6. Diatribe macrumors 601

    Diatribe

    Joined:
    Jan 8, 2004
    Location:
    Back in the motherland
    #6
    This seems to be a common problem. Great. This is going to make me feel warm and fuzzy when I am thinking about renewing the .mac membership...
     
  7. flyfish29 macrumors 68020

    flyfish29

    Joined:
    Feb 4, 2003
    Location:
    New HAMpshire
    #7
    I had that problem last fall quite a bit after opening my .Mac account. Then they stopped happening the first of the year...then only once in 2004. I had to enter my password today but it accepted it and works fine. I have not had one bit of spam to .Mac...far cry from my aol days.
     
  8. TheT thread starter macrumors 6502

    Joined:
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    Location:
    Germany
    #8
    This was pissing me off so much, I even went to the .Mac support forums... here's what I found:
    Link
    May 6th :eek: I'm starting to think I better use those 100 bucks for something else...
     
  9. flyfish29 macrumors 68020

    flyfish29

    Joined:
    Feb 4, 2003
    Location:
    New HAMpshire
    #9
    It looks like your quotes from the support forums is partially talking about the online mail web page...but then it goes on to talk about quitting Mail app. so I don't know. I know that the last two days it has been asking for my password for my mail, but at the same time it has been recieving my mail no problem. I was even checking the box to remember my password, but it is still asking me two or three times a day for it.
     
  10. TheT thread starter macrumors 6502

    Joined:
    Jan 5, 2002
    Location:
    Germany
    #10
    I found it in the ".Mac Desktop Mail" section, but they probably posted the same thing in the ".Mac Online Mail" part as well, since people seem to have problems there, too. I am starting to think that I am simply too lazy to change my eMail address.. but $99 for lazyness is even too much for me. I'll wait 'til my membership-year is over, and if there's nothing brilliant happening with .Mac, I don't see me renewing my membership... Spymac's services, though it's Spymac, are not bad at all... for free!
     
  11. Squire macrumors 68000

    Squire

    Joined:
    Jan 8, 2003
    Location:
    Canada
    #11
    I've had that problem a few times before, too. I got frustrated and went into keychain to check things out. No problems there. Then, finally, I tried logging into mail from mac.com and got a "servers are down" message. I tried later and everything was cool.

    I've never once received spam at my .mac account. Strange.

    Squire
     
  12. robotrenegade macrumors 6502a

    Joined:
    Apr 16, 2002
    Location:
    Greenville,SC
    #12
    I been have the same problem the last weeks on my G5 and my girlfriend has had the problem for 3 months now. I was going to clean install her computer today until i saw this tread.
     
  13. Diatribe macrumors 601

    Diatribe

    Joined:
    Jan 8, 2004
    Location:
    Back in the motherland
    #13
    Happened to me again yesterday. Twice. It's buggin' the hell outta me. If they don't fix this problem soon, I won't dish out the $100 again. It's getting to a point where it is getting ridiculous.
    Thanks TheT for looking that up. Let's hope May 6th is true.
     
  14. janey macrumors 603

    janey

    Joined:
    Dec 20, 2002
    Location:
    sunny los angeles
    #14
    that doesnt happen with my Mail.app/.Mac account at all.
    Well, to tell you the truth, it does happen, but its usually some mistake on my part.
    Certainly won't regret spooning out $60 (2 referrals :p) for another year of .mac. I don't think I can handle Spymac, I hate it with a passion. Can't wait for Gmail...:) screw invasion of privacy, we have like no privacy online.
     
  15. matthew24 macrumors 6502

    matthew24

    Joined:
    May 30, 2002
    Location:
    Netherlands
    #15
    I got it as well, after receiving my mail I cleaned my mailbox on the server, there still was some very old mail over there. I had no spam. After I deleted some mail, almost everything was gone, weird!
     
  16. Awimoway macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    at the edge
    #16
    Could it be a hiccup in your online connection? If you're connected wirelessly and you move around (or if your signal is weak) or if your ISP isn't totally reliable, then this might the cause of your problem. For me, it's the latter—my ISP sucks. I only have this problem when my online connection is severed. Even if the "severage" is brief and mostly unnoticeable to me, if Mail.app is checks for email during a momentary outage it will often give me that message. This would explain why Apple hasn't been able to identify the cause of the problem: it's not on their end.

    Also, at least in Jaguar (I don't have the problem now), I would sometimes get the .mac password prompt right after I logged in (Mail.app is set to automatically open when I log in). I think the problem was that the Keychain wasn't accesssible immediately. I don't have that problem with Panther, though.

    Anyway, there is no reason why you should need to resubmit your password. Just click cancel when that comes up. It will automatically retrieve email as soon as the mysterious blockage is ended.

    And I never get spam. In fact the only mail that goes in my Junk folder is stuff that was sent to me by a known sender (i.e. a site that I bought something from or have a membership with) that I just don't want to read. My student email account (which I no longer use because I've graduated), on the other hand, is flooded with thousands of pieces of spam. I think the spam filtering alone makes .mac worth it.
     
  17. Diatribe macrumors 601

    Diatribe

    Joined:
    Jan 8, 2004
    Location:
    Back in the motherland
    #17
    If I click cancel I have to manually reconnect my mailbox in mail for it to check again. This is what annoys me.
     
  18. TheT thread starter macrumors 6502

    Joined:
    Jan 5, 2002
    Location:
    Germany
    #18
    No. No wireless, same wire I used for 4 years now... it's on their end. Everything else, including my other email account that is checked simultaniously, works without problems.
    Did I miss something? If you want to praise Junk Mail, it's part of the Mail app, not .Mac. AFAIK, .Mac doesn't have any special spam filter. People just don't spam you@mac.com as often as you@imonapc.com... :rolleyes:
     
  19. Awimoway macrumors 65816

    Joined:
    Sep 13, 2002
    Location:
    at the edge
    #19
    I don't feel like looking it up, but I believe .mac does have some kind of filter.

    Edit: I changed my mind and did look for proof. You might want to take your rolling eyeballs and screw them back in straight:

    From .mac Mail FAQ:
    I have never submitted any such headers to .Mac sysadmin because I've never had to. But I imagine that if they will accept any headers I send then they block a lot of them on their own. It's in their own interest to filter out spam and minimize wasted storage space on their servers.




    Edit 2: I have found more detailed info on this at the .Mac Mail Support discussion board. This is from the moderator, Chris, who fields users' questions. You can find the original post in a thread titled "Incredible Number of SPAM Coming from .Mac" started by maczag (I guess maczag wasn't so lucky):


    I hope your eyes are resting comfortably now. :D
     
  20. flyfish29 macrumors 68020

    flyfish29

    Joined:
    Feb 4, 2003
    Location:
    New HAMpshire
    #20
    Has it always done this?

    Assuming you have entered your password in the accounts preferences window and all. You might try setting another account up with the same info and see how it works. Starting from scratch might fix the issue.
     
  21. wrldwzrd89 macrumors G5

    wrldwzrd89

    Joined:
    Jun 6, 2003
    Location:
    Solon, OH
    #21
    I have had this same problem, but it's usually transient for me. It'll prompt me for the password and reject it; I quit Mail.app and restart it, and it works again. I have also experienced the problem where .Mac webmail doesn't refresh its display when you log in until you do something, like try to delete an old message that really isn't there anymore.
     
  22. TheT thread starter macrumors 6502

    Joined:
    Jan 5, 2002
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    Germany
    #22
    Well, thanks, I didn't know that. Something good about .Mac! :rolleyes:
     
  23. Diatribe macrumors 601

    Diatribe

    Joined:
    Jan 8, 2004
    Location:
    Back in the motherland
    #23
    Yes it has unfortunately. I'll try that with the other account although I doubt that it is a mail.app problem rather than a .mac problem.
     

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