MacAir start up issue

Discussion in 'MacBook Air' started by TRONGNHI, Mar 23, 2010.

  1. macrumors newbie

    Joined:
    Mar 23, 2010
    #1
    all of a sudden I was restarting my Air and now, it just has the spinning wheel for a few seconds and then goes blank and shuts down...have tried everything the 'guide trouble shoots' but nothing has worked...even was able to test the hard drive and it came back with no trouble...tried to 'return to factory setting' but no luck and also tried resetting the Parameter RAM..still no luck....HELP!!
     
  2. Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    Southampton, UK
    #2
    Does your MacBook Air boot in Safe mode?

     
  3. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #3
    unfortunately no...I tried that
     
  4. macrumors 68000

    techound1

    Joined:
    Mar 3, 2006
    #4
    Can you boot holding down the option key (you said safe boot didn't work but can you get it to look for another boot source)?
     
  5. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #5
    I got it to the screen where it has a picture of the Mac HD with an arrow pointing up but I cannot scroll to select it...when I just press enter, it goes back to the apple icon screen and that spinning wheel again..and again it shuts down after a min or so
     
  6. thread starter macrumors newbie

    Joined:
    Mar 23, 2010
    #6
    I did a 'single user mode' with control-s and typed in 'fsck -fy' and it came back with "the volume Mac HD could not be repaired". Strange bc I did a hardware test and it didn't have any problems....
     
  7. macrumors member

    Joined:
    Jul 6, 2007
    #7
    Under warranty ?

    Hi,

    If you're under warranty, at this point, I'd call Apple or make an appointment for a Genius to take a look at it.

    Even if it's not under warranty, they can tell you what's wrong with it and let you know your repair options.

    If you have AppleCare, you may want to download/use TechTool Deluxe:

    https://support.apple.com/techtooldeluxe/main?id=dl

    Good luck.
     

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