Macbook Air 11" has a dent...

Discussion in 'MacBook Air' started by s948, Feb 9, 2011.

  1. macrumors newbie

    Joined:
    Feb 9, 2011
    #1
    I am so angry because there is a dent on my new Macbook Air. It's behind the screen, on the upper corner at the very center of the rounded part. It basically looks like the corner got chipped off (very tiny though). This thing is only a month old. Is there anything I can do to fix this? Could I take it to Apple, would they repair it? It is a very little dent. Please let me know, thanks!
     
  2. macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    They'll repair it, but it will cost you. Neither the Warranty or AppleCare cover accidental damage.
     
  3. thread starter macrumors newbie

    Joined:
    Feb 9, 2011
    #3
    Do you know more about this service and the price range by any chance? I've been reading around just now that the only way that they can fix it is by replacing the entire cover of the Macbook. Also I only just started using the Macbook, even though it was purchased a month ago, would that mean I could get it exchanged? Because I do not remember denting it, it is quite possible the Macbook came this way because it has stayed locked in the same place, unharmed.
     
  4. macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    You'll have a hard time convincing them that it came that way, since you've had a month to notice it and report it, but you haven't. It's possible to get a Mac with a defective part, but extremely rare to get one that arrives with physical damage. If it's very small, as you say, I wouldn't worry about it. As long as it works properly, it won't hurt to leave it as it is.
     
  5. macrumors regular

    fortunecookie

    Joined:
    Dec 3, 2010
    #5
    Now I wonder, would this things ever happen of the case was made with liquid metal.
     
  6. macrumors member

    Joined:
    Feb 4, 2011
    #6
    and i have the exact problem as you...i just bought my 2nd one couple of hours ago...gonig back to the apple store and returning this crap first thing.
     
  7. thread starter macrumors newbie

    Joined:
    Feb 9, 2011
    #7
    Did you dent it or was it like that out of the box, and is it within 14 days they are accepting it for a return? How did they handle this
     
  8. macrumors member

    Joined:
    Feb 4, 2011
    #8
    it was basically a dent i JUST bought this..i returned my first one to amazon thinking it might be amazon having a bad batch or something...so i go into apple store and bought one...opened it checked it thoroughly and found a dent basically it seems like somebody stabbed and chipped it with a lead pencil or something. It is pretty obvious..im going back tommorrow and gonna complain and just get my money back..they better refund me too...
     
  9. macrumors 6502a

    shamash

    Joined:
    Jul 19, 2008
    Location:
    Taichung, Taiwan
    #9
    My old macbook pro has a little tiny dent under the speaker... if I looked for imperfections on my Macbook Air I'd probably go crazy, cause I'll surely scratch it or something within a week haha. I know Apple products are beautiful and we want them to stay that way, but you can't drive yourself insane over it.
     
  10. thread starter macrumors newbie

    Joined:
    Feb 9, 2011
    #10
    Damn hopefully you get a refund! I bet you will. I'm gonna try to tell them my story, but I bet it's too late :(
     
  11. macrumors newbie

    Joined:
    Mar 12, 2009
    Location:
    Brisbane, Australia
    #11
    Ahh, my condolences :(

    I feel your pain; the other day, my iPhone fell out of my pocket as I was getting out of my car and clattered onto the pavement. Only a small mark, but I still die a little inside every time I use the thing...

    As has already been said, if you're a month out from purchase, neither warranty nor returns is going to help you. Apple is probably going to charge you a few hundred to replace the case. I nearly took my iPhone to the Apple Store the other day, but in the midst of the floods and cyclones here in Queensland, I thought it a bit inappropriate :D
     
  12. macrumors 65816

    MultiFinder17

    Joined:
    Jan 8, 2008
    Location:
    Tampa, Florida
    #12
    Ah, the first imperfection in one of our Apple products... We've all been there. Really though, you think that it'll drive you nuts, and it will indeed for about a week, then you'll stop noticing it and all of its little friends that slowly gather over a (computer) lifetime of usage. And really, the other 99.999% of the machine is still beautiful as it ever was, and it still works perfectly fine.

    /me pets his Air with a year's worth of loving usage on it
    Does it look brand new? Nah. Does it still turn heads with its breathtaking beauty and elegance when I bring it out? Totally :D
     
  13. macrumors regular

    Joined:
    Sep 13, 2008
    #13
    Dents are butch

    Don't be angry, be proud. Dents are butch! Dents are manly.
     
  14. macrumors regular

    Joined:
    Oct 27, 2008
    Location:
    South Orange NJ
    #14
    In a perfect world, we all see the beauty of life's imperfections.
     
  15. thread starter macrumors newbie

    Joined:
    Feb 9, 2011
  16. thread starter macrumors newbie

    Joined:
    Feb 9, 2011
    #16
    You're so right...but the Air is so tiny so even a small scratch looks like a big one :'(
     
  17. macrumors 68030

    Joined:
    May 13, 2010
    #17
    Sorry to ask this, but can you post a picture if possible? I would like to see it.

    PS: It's not that MBA is small. That is not why you notice it. Once you notice the dent, then it's over. It is inside your head. You will notice it even if it was 17 inch MBP.
     
  18. macrumors member

    Joined:
    Feb 5, 2011
    #18
    Picture please or we have nothing to go on. Get your best macro lens out ;)
     
  19. macrumors 6502a

    BlackMax

    Joined:
    Jan 14, 2007
    Location:
    North Carolina
    #19
    +1

    Do you know how the dent occurred?
     

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