Macbook Air 11 Inch Physical Problems

Discussion in 'MacBook Air' started by Jelsoft, Dec 5, 2012.

  1. macrumors member

    Joined:
    Apr 10, 2010
    #1
    Hi all,

    I have two problems with my Macbook Air (2012)

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    1) The trackpad will no longer physically click down. I can tap to click, but I cannot click it down in order to click. How can I fix this?

    ---

    2) The screen is very loose, and has been seen I bought it. I though it was just a model design flaw so ignored it. Basically, if I tip the laptop back at an angle even slightly, the screen will fall all the way back on its hinge.

    ---

    I bought this machine when I was in America as I need a Japanese keyboard, but I am living in the UK where apple does not offer the Japanese keyboard. I bought it in early August.

    Does anyone have any advice or at least answers regarding these problems?

    Thank you
     
  2. macrumors 6502

    Joined:
    Apr 20, 2009
    Location:
    Edinburgh, Scotland
    #2
  3. thread starter macrumors member

    Joined:
    Apr 10, 2010
    #3
    Damn, I was hoping I could fix the trackpad issue myself.

    I know the monitor needs tightening or something... I had a similar issue on a previous MBP... and I know I can't do that myself.

    But the trackpad...
     
  4. macrumors 6502

    Joined:
    Apr 20, 2009
    Location:
    Edinburgh, Scotland
    #4
    If the trackpad isn't working then that's a huge issue, you need to get it to a service centre. Why DIY when you can get Apple to do the repair under warranty?

    I appreciate you don't want to be without your machine, but you spent a lot of cash on it and it sounds like a dud.
     
  5. macrumors 6502a

    Beanoir

    Joined:
    Dec 9, 2010
    Location:
    51 degrees North
    #5
    I suggest you use your warranty to get it fixed. Be without it for 48hrs, you'll get by.
     
  6. macrumors newbie

    Joined:
    Dec 5, 2012
    #6
    Hope u can reach more information in the site by ifixit .good luck Pal!
     
  7. thread starter macrumors member

    Joined:
    Apr 10, 2010
    #7
    Unfortunately where I live there is no Apple Store on the island so I will have to take it to the island's authorised reseller, as usual.

    I have bad luck with Macbooks it seems...
     

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