MacBook Air 13 (Late 2010) iTunes Freezes after 10.6.7

Discussion in 'MacBook Air' started by thewizardofoz, Mar 26, 2011.

  1. macrumors newbie

    Joined:
    Mar 27, 2010
    #1
    Hi,

    I updated my Mac OS to 10.6.7. After that when I start iTunes, the computer freezes with no controls working except the power button. I tried restarting the system and again trying the same, repair disk permissions after booting into safe mode, still the issue persists. Any clues or quick fixes for the same.

    oz
     
  2. macrumors 6502a

    Psilocybin

    Joined:
    Jan 16, 2011
    Location:
    Ontario, Canada
    #2
    Plugged in my new iPad 2 and bang froze. Start iTunes bang froze. To answer your question most have this problem and I have no idea how to resolve it
     
  3. macrumors regular

    Joined:
    Dec 30, 2009
    Location:
    Toronto, Canada
    #3
    I have the same problem. Connected a friends iphone and it froze, I restarted the computer and it froze again. My iMac is working fine with the update so not sure what they did on the MBA.
     
  4. macrumors newbie

    Joined:
    Mar 26, 2011
    #4
  5. macrumors G4

    Joined:
    Oct 23, 2010
    #5
  6. macrumors 6502

    Boston007

    Joined:
    Apr 9, 2010
    #6
  7. macrumors 6502a

    christophermdia

    Joined:
    Sep 28, 2008
    #7
    I did the whole boot into safe mode repair disk permissions, shut down, startup, shut down, start up, shut down, start up, then opened itunes....and this worked. i was getting rather desperate since I had taken my MBA to best buy with me to pick up my ipad 2 and so I could activate it, but the crashing kept killing me....took me about 20 min but got it all working.
     
  8. macrumors newbie

    Joined:
    Mar 23, 2011
    #8
    All MBA Ultimates???

    I do not currently own a MBA (but was seriously considering going to get one/order one today), but now I may wait again after reading through some of these posts.

    But I have noticed in reading through the posts (as have others) that almost everyone having issues has the maxed out version of the machine (like 13", 2.13, 4gbram, 256ssd). So I'm wondering if it is limited to that version for some reason? Maybe a quick rundown in here of who IS and who IS NOT having the problem and what specs you have?

    Also, this is just an idea. But the people experiencing this problem, do you have an SD card inserted? Or a USB device plugged in? If you remove the SD card and all USB connections, does the problem still persist? Stupid idea probably, but figured it may be worth mentioning.

    I don't know, just some thoughts to see if we can get some posts in here to help figure out why this may be happening to others. Again, I personally have nothing to gain or lose by this right now other than my future purchase is now delayed until this is fixed. I was going to either order the MBA 13" 4gb $1399 or just go to the store to get the $1299 one today, but now I wait, such is life :p.

    I can say that I updated my iMac 21.5", 4gb ram, 500gb standard hard drive, 3.06GHz C2D processor to 10.6.7 and have not noticed anything wrong with my desktop. I just opened itunes and downloaded my podcasts and updated apps for my ipod touch, syncing worked fine and exiting itunes worked fine. Just for my specs and experienced to be logged in here.

    Good luck to everyone with the issues, I hope it is corrected soon for you.

    Peace...
     
  9. macrumors 6502a

    Hey Jude

    Joined:
    May 9, 2008
    Location:
    Florida
    #9
    After reading some of the threads here at MR, I deliberately left off 10.6.7 upgrade when I upgraded my new MBA yesterday, and will only upgrade after the kinks are sorted out.

    Hope a resolution is found for those experiencing issues.
     
  10. macrumors regular

    Winglet

    Joined:
    Dec 16, 2007
    Location:
    Upstate, NY
  11. macrumors newbie

    socrates key

    Joined:
    Oct 26, 2010
    Location:
    Massachusetts
    #11
    Reinstalling itunes did the trick for me. Anyone know if this bug is affecting any other programs or just itunes?
     
  12. macrumors 68020

    jamesryanbell

    Joined:
    Mar 17, 2009
  13. macrumors 6502

    Joined:
    May 20, 2010
    #13
    Deleting iTunes preference files seems to have fixed it for me
     
  14. macrumors 6502

    Salty Pirate

    Joined:
    Oct 5, 2005
    Location:
    kansas city
    #14
    All of the "fixes" listed in all the discussions are temporary. Still having iTunes freeze the system.
     
  15. macrumors 6502

    Joined:
    Apr 28, 2010
    #15
    I have maxed out MBA but I am not having this issue. I have used itunes multiple times after the update and it seems fine.
     
  16. macrumors 6502

    Joined:
    Dec 22, 2009
    #16
    Twice now I've avoided the freeze on mine by starting the Mac App store before I start Itunes, then leaving Itunes running. Not sure if this is a workaround or pure luck..
     
  17. macrumors 68020

    jamesryanbell

    Joined:
    Mar 17, 2009
    #17
    How do you do that?
     
  18. Psilocybin, Mar 26, 2011
    Last edited: Mar 26, 2011

    macrumors 6502a

    Psilocybin

    Joined:
    Jan 16, 2011
    Location:
    Ontario, Canada
  19. macrumors 6502a

    Psilocybin

    Joined:
    Jan 16, 2011
    Location:
    Ontario, Canada
    #19
    I seem to have fixed the problem. I used appzapper to delete iTunes. Than I went into user/library/preferences did a search for iTunes deleted all of those preference files and than reinstalled iTunes

    No more freezing haha
     
  20. macrumors newbie

    Joined:
    Mar 8, 2011
    #20
    i froze up while trying to use wifi. but it appears the problem has fixed itself?

    i restarted a few times. been working fine now for a couple days.
     
  21. macrumors G4

    Joined:
    Oct 23, 2010
    #21
    Does this appear to be a permanent fix or just a temporary one?
     
  22. thread starter macrumors newbie

    Joined:
    Mar 27, 2010
    #22
    Still Not working

    i have tried all the steps mentioned, including uninstalling and reinstalling itunes. I hope apple releases a fix for the same quickly as the number of people affected seems to be increasing.
     
  23. macrumors 6502a

    Psilocybin

    Joined:
    Jan 16, 2011
    Location:
    Ontario, Canada
    #23
    So far nothing most likely just temporary though it will probably freeze in a week or so lol
     
  24. macrumors newbie

    Joined:
    Oct 20, 2010
    #24
    Got a maxed 13" and it's freezing what appears to be in 1 out of 3 to 4 times opening iTunes 10.2.1

    Just found out I'm not the only one. Don't have time to try the fixes, would rather wait for an update.
     
  25. thread starter macrumors newbie

    Joined:
    Mar 27, 2010
    #25
    Temporary Solution

    I came across a temporary solution.

    1. Close all applications
    2. Switch off Airport
    3. Restart
    4. Start iTunes
    5. Start Airport

    It seems to be working now, I am not sure the reason behind it, or how long the fix is going to last (a session, a day, no clue!)

    I would like to wait for official fix if this happens again.

    oz
     

Share This Page