Macbook Air 2011 13" Occasional Freeze

Discussion in 'MacBook Air' started by westislander, Feb 8, 2013.

  1. macrumors newbie

    Joined:
    Aug 17, 2011
    Location:
    Montreal, Quebec Canada
    #1
    Hi board!

    I have a 13" MacBook Air 2011. I bought this Mac originally loaded with Lion and cleaned installed Mountain Lion the day it was released back some time in the summer.

    I've noticed the system occasionally freezes and the only way to get it back up and running is to hold down the power button and boot it back up. I'm currently on the latest version 10.8.2.

    This has happened more or less 4 times since I upgraded to Mountain Lion. I never turn off my Mac and only do when my system freezes.

    Is this a known bug within Mountain Lion or a potential hardware issue.

    Many thanks!
     
  2. macrumors member

    Joined:
    Sep 9, 2009
    #2
    Sorry, can't help but my 2011 11" has started with the same issue in the last week or so, hence I'll be watching this thread to see what transpires...
     
  3. macrumors 68040

    Cynicalone

    Joined:
    Jul 9, 2008
    Location:
    Okie land
    #3
    I've seen this on my 2011 13" model.
     
  4. macrumors member

    Joined:
    Aug 13, 2010
    #4
    I have been having the same issue for about three weeks now. It happens an average of once every 2-3 days. I have tried many things like changing settings on the hard drive, like not allowing it to sleep when possible. VERY FRUSTRATING.
     
  5. macrumors 65816

    WhiteIphone5

    Joined:
    May 27, 2011
    Location:
    Lima, Peru
    #5
    have you guys done an SMC Reset or rest the Pram?
    mine was freezing lately but its OK now
     
  6. macrumors newbie

    Joined:
    Dec 15, 2012
    #6
    MBA 2011 13" Occasional Freeze

    Hi, same problem here running on Lion 10.7.5. Has been ongoing since day 1. Have been through the complete program: HW test... ok, clean re-install, PRAM, SMC reset. Normally works for a while, then suddenly when you least expect it, the MBA just freezes. Only mode to recover is holding the power button. Recovery has always been flawless luckily, but it remains to be a major annoyance.

    I was under the impression that occurrence was "higher" when running MS Excel. No obvious trace in the console.

    I have reported the problem to Apple with no response.

    We also have a 2010 MBA 13" with 10.6 where the problem has never occurred.

    I was hoping that the upgrade to 10.8.x would resolve the issue. Will contribute my observations to see if this ties back to HW or SW.
     
  7. macrumors 6502a

    Seamaster

    Joined:
    Feb 24, 2003
    #7
    Same thing affects my 2012 13". Maybe once a week. Total freeze.
     

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