Macbook Air - problem with system hang

Discussion in 'MacBook Air' started by Hanni46, Nov 29, 2010.

  1. macrumors newbie

    Joined:
    Nov 23, 2010
    #1
    I've got a big problem with my macbook air.

    Sometimes when I am using my mac the system totally hang.
    I can't move cursor and keyboard. Only button which works is 'power button'.

    System is Snow Leopard and it's after install.

    I hope that you will help me.

    Jacob
     
  2. thread starter macrumors newbie

    Joined:
    Nov 23, 2010
    #2
    Nobody knows???
     
  3. macrumors G4

    Joined:
    Oct 23, 2010
    #3
    Does it happen when you are opening it up from sleep? Do a search here, as there are a number of us who had "wake from sleep" issues. The only solution we could figure out was to have Apple replace it. If you give us more details (what are you running, which model MacBook Air, etc.) we may be able to figure out if that's the issue you are having, or if something else is causing it.
     
  4. thread starter macrumors newbie

    Joined:
    Nov 23, 2010
    #4
    It's not when after opening from sleep.
    This state is often when I use my computer. I see that often when I am using Safari and it really makes me angry.

    My computer is:
    -Macbook Air 1st generation.
    -Snow Leopard system.

    Hope you will help me.
    :confused:
     
  5. macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #5
    Try to do a fresh install.. Wipe your HD..
     
  6. macrumors G4

    Joined:
    Oct 23, 2010
    #6
    The latest release of Safari is a little unstable at times and some of us have reported crashes or system freezes. Are you playing Flash videos? Flash also crashes a lot. I'd suggest going into Disk Utilities and try Repair Permissions. Also, do a search on Apple's website for how to reset the SMC and PRAM. They might not do anything but they won't hurt and might help.
     
  7. macrumors 601

    Joined:
    Nov 12, 2007
    #7
    If you wait for 5-10 minutes after the hang, does it turn into a kernel panic?

    Do you sometime have a hard time booting into OS X? Was the boot sometime long?

    You may have a faulty SSD like I did, the only resolution is to take it to the Apple store and have it replaced.
     
  8. macrumors 68030

    einmusiker

    Joined:
    Apr 26, 2010
    Location:
    Location: Location:
    #8
    I was having this problem big time this weekend. so you got yours replaced?
     
  9. thread starter macrumors newbie

    Joined:
    Nov 23, 2010
    #9
    I have reset SMC and NVRAM but it didn't help.

    I don't know what to do.

    This problem really annoys me.
    And this system is fresh after reinstall.
     
  10. macrumors newbie

    Joined:
    Nov 6, 2010
    Location:
    Connecticut
    #10
    the shadow knows
     
  11. macrumors G4

    Joined:
    Oct 23, 2010
    #11
    Yes, it was happening all the time with the first one I received, so I set up an appointment at the Genius Bar and they replaced it on the spot.
     
  12. macrumors 601

    Joined:
    Nov 12, 2007
    #12
    Go replace it at the Apple Store, I did and I haven’t had a system hang in a week and trust me, I abused the hell out of it.
     

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