Macbook Applecare...

Discussion in 'Buying Tips and Advice' started by UberMac, May 27, 2006.

  1. UberMac macrumors 6502

    Joined:
    Jan 5, 2005
    Location:
    England
    #1
    OK, I was pricing up my Macbook order and found this option in the Applecare section...what on earth is it?! "EMEA CC -HE contract uplift iBook"

    Uber

    EDIT: Education store if that makes any difference.
     

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  2. iGary Guest

    iGary

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    May 26, 2004
    Location:
    Randy's House
    #2
    Apple Care Extends your standard warranty (which is one year in teh US anyway) to three years...with phone support.

    You can always wait until just before your one-year anniversary, though.
     
  3. UberMac thread starter macrumors 6502

    Joined:
    Jan 5, 2005
    Location:
    England
    #3
    Oh yes, I know what Applecare is. Usually Applecare is just called "Applecare" though. Is this just the same thing with some crazy name? I'll also point out that all purchases on the UK edu store come with 3 year Applecare free anyway...

    Uber
     
  4. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #4
    UK EDU purchases have the standard three warranty now, but it's not AppleCare. That option adds the AppleCare phone support to the standard warranty. That's why it's cheaper than you'd expect AppleCare to be.

    It could certainly be explained better on their site though...
     
  5. iGary Guest

    iGary

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    #5
    I don't know, then. Maybe someone else can help out. :)
     
  6. UberMac thread starter macrumors 6502

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  7. Roba macrumors 6502

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    Mar 18, 2006
    #7
    I was told that it is the telephone support part of the APP. Student warranty is free but it does not include telephone support after the first 90 days.
     
  8. majorp macrumors 6502

    Joined:
    Nov 28, 2005
    Location:
    UK !!!
    #8
    also if you come to sell your computer you cannot pass the warranty on like you can with applecare. that £58 will get you a warranty you can pass on, and telephone support.
     
  9. netdog macrumors 603

    netdog

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  10. UberMac thread starter macrumors 6502

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    England
    #10
    On reflection - it's the HE store. Although they're pretty much the same except the rate of discount correct?

    Uber
     
  11. majorp macrumors 6502

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    #11
    yes, you only get this option on the HE store.
     
  12. drlunanerd macrumors 65816

    drlunanerd

    Joined:
    Feb 14, 2004
    Location:
    UK
    #12
    You've all got it wrong, sorry :p :

    UK Education Store only:
    1 year warranty
    90 day telephone support
    So same as Joe Schmo public gets.

    UK Higher Education Store only:
    3 year warranty on laptops and desktops
    1 year telephone support on laptops and desktops
    Can upgrade to AppleCare at a discount, for 2 more years of phone support.

    There's no exclusion of warranty transfer on either of these in Apple's terms and conditions.
     
  13. UberMac thread starter macrumors 6502

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    Jan 5, 2005
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    England
    #13
    OK, thanks for all the help guys. Don't think I'll bother with the upgrade :)

    Uber
     
  14. majorp macrumors 6502

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    Nov 28, 2005
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    UK !!!
    #14

    although you might find it easier to convince the buyer that your laptop is covered for 3 more years if you pay the £58 as he can enter it in the support page and see himself. with the HE 3 year standard it only shows one year on the support page.
     
  15. drdimmer macrumors newbie

    Joined:
    May 1, 2006
    #15
    Is anyone else lost? So if you were to pay the extra 50 odd quid for the apple care in the Higher Education Store, what do you get telephone support wise and warranty wise? I know the post above is suppose to explain it, but people seem to be saying different things, and the pdf on apple's site is about as clear as mud to me.

    </noob>
     
  16. majorp macrumors 6502

    Joined:
    Nov 28, 2005
    Location:
    UK !!!
    #16
    all you get for your £58 is telephone support and it is called applecare. without spending the £58 it is just a 3 year warranty.

    the "3 year warranty" does not show up on the support page by entering the serial number although apple has assured me that it is covered for 3 years.

    the "applecare" does show up on the support page showing 3 years support. if you sold the computer you could say it comes with "applecare" for the remaining time.

    you might have a hard time trying to pass on the "3 year warranty", thats all im saying.

    hope this makes it a little clearer.
     
  17. drdimmer macrumors newbie

    Joined:
    May 1, 2006
    #17
    Thanks, a lot clearer, and is the telephone support for 3 years? along with the warranty?

    Edit: Scrap what I just said, you've explained it loud and clear, just forgot to engage brain when reading :$
     
  18. talz13 macrumors newbie

    Joined:
    May 22, 2005
    #18
    Aww, is that for the UK store only? That sucks... Is there anything special for the US college student store? Besides the $100 off mid-level macbook and applecare for $183
     

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