I have owned a macbook for about a month now and something unusual happened last night while using it with i-chat. After about 1 minute, the computer shut off. I turned it back on and started i-chatting again. Same thing happened again. I was told by someone it is a common problem the new macbooks have been having. Something called Faulty Heat Sync. Has anyone else experienced this and if so, what was the solution? Thanks!
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MacBook Faulty Heat Sync
- Thread starter jockwalker69
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Fautly heatsink. As in ... the heatsink (a physical object, not a synchronous event having to do with heat) is faulty, as in defective.
It has a faulty heatsink, it is not transfering heat well, and it is overheating.
It has a faulty heatsink, it is not transfering heat well, and it is overheating.
I called support yesterday and they are picking the computer up today to be repaired. They said this has been a problem in the macbooks and is probably the heat sync. Very disappointing for this to happen after just one month.
jockwalker69 said:
Any repairs at all are disappointing, but hopefully the problem will get fixed quickly.
You'll need to get it repaired by a Apple servicer-as the new part is only orderable by them via GSX.
Just got my macbook back and Apple installed a new heatsink and a few other items. Everything seems ok now. I sent it out on Tuesday and it was back 3 days later. Very fast!! However, there were many scratches on the bottom of the computer. I take a lot of pride in keeping it nice and I am disappointed that this happened. Other than that, I am happy. Has anyone else experienced this and if so, was there any help? Thanks!