MacBook Pro not recognizing external Lacie d2 dvd drive

Discussion in 'Mac Peripherals' started by Banandon, Aug 16, 2010.

  1. macrumors newbie

    Joined:
    May 12, 2010
    #1
    Hey guys,

    Having a bit of trouble with my lacie d2 drive it's not being recognized by my MacBook Pro. I've looked in the System Profiler under Firewire and all I get is:
    FireWire Bus:

    Maximum Speed: Up to 800 Mb/sec
    I've downloaded their DiscRecovery as well and to no avail did it work.
    I'm running 10.4.11 and this is my only means of an optical drive, the one in the macbook is dead.

    Any ideas?
     
  2. Moderator emeritus

    Hellhammer

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    Is it recognized in Disk Utility? Does it support OS X 10.4?
     
  3. thread starter macrumors newbie

    Joined:
    May 12, 2010
    #3
    Not recognized in Disk Utility but it supports 10.3.9 or higher
     
  4. macrumors 68020

    Joined:
    Jan 14, 2008
    #4
    Have you tried connecting it via USB ? (I'm assuming it has USB from the product page I pulled up online.) Do you have other FireWire devices to test with that port? What steps have you taken to troubleshoot?
     
  5. thread starter macrumors newbie

    Joined:
    May 12, 2010
    #5
    The dvd drive is Firewire only but no I do not have any other firewire devices to try. Could it bee the firewire connection because isn't there a difference between 400 and 800?
     
  6. macrumors 68020

    Joined:
    Jan 14, 2008
    #6
    FireWire is backwards compatible. If you connect a FW400 drive to a FW800 port, the drive will work at FW400 speeds (I believe). I would first check the cable. Try a different one and see if that solves it. Otherwise, if at all possible, try connecting it to a different computer.
     
  7. thread starter macrumors newbie

    Joined:
    May 12, 2010
    #7
    Yeah I'll get another cable to test it out. I only own a macbook pro so this is my only computer.
     
  8. thread starter macrumors newbie

    Joined:
    May 12, 2010
    #8
    Bad news, I bought a new firewire and no luck. Still not seeing anything new n the Firewire section under the System Profiler. Any ideas?
     
  9. macrumors 68040

    DewGuy1999

    Joined:
    Jan 25, 2009
    #9
    I don't know if this will apply to your situation, but, LaCie has a history of the power supplies going bad on their external hard drives. When this happens the power light on the drive will light, but the drives are non-operational. Replacing the power supply usually returns the drive to an operational state.
     
  10. thread starter macrumors newbie

    Joined:
    May 12, 2010
    #10
    Unfortunately this is my new power supply. I had a dysfunctional one replaced by Lacie's support.
     
  11. macrumors 68040

    DewGuy1999

    Joined:
    Jan 25, 2009
    #11
    Do you know for a fact the replacement actually works?
     
  12. thread starter macrumors newbie

    Joined:
    May 12, 2010
    #12
    Yes because the other one didn't even power on.
     

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