I was trying to back up my data on my external hard drive when my macbook pro decided to shut itself down on me. Now im trying to boot it, nothing. I have been trying everything- and even to reinstall the OS. It says I need to erase ALL my data, and I cant! I need to somehow retreieve my data!
So We went out and bought a firewire to hopefully read the drive. Nothing. Now its overheating and we cannot get anywhere. We tried to start it up with the disk, and nothing. It wont let us archive it at all by pressing down the C and holding it to bring us to the boot screen. It tells us to chose a language, and shows the hard drive with an exclamation point and says the Operating system installed is newer, and that we cannot install a new one because it is older unless we want to delete all the files.
We have been trying everything... and nothing seems to be working! I have no idea what is going on, my Macbook pro is less than a year old, and I never had this problem before. It was working fine last night, and all of a sudden I try to back things up, it dies on me.
I am mainly concerned because I have extremely important files and client projects on there. If anybody knows anything about this, please tell me!
It is the slightly older Macbook Pro model, if that is any help. My dad also has a Macpro and has none of the symptoms mine has. He also tried to firewire the boot at startup and my machine apparently was holding his down until he disconnected.
I just want my data, that is my main concern.
Please! Any help is appreciated!
Thank you!
So We went out and bought a firewire to hopefully read the drive. Nothing. Now its overheating and we cannot get anywhere. We tried to start it up with the disk, and nothing. It wont let us archive it at all by pressing down the C and holding it to bring us to the boot screen. It tells us to chose a language, and shows the hard drive with an exclamation point and says the Operating system installed is newer, and that we cannot install a new one because it is older unless we want to delete all the files.
We have been trying everything... and nothing seems to be working! I have no idea what is going on, my Macbook pro is less than a year old, and I never had this problem before. It was working fine last night, and all of a sudden I try to back things up, it dies on me.
I am mainly concerned because I have extremely important files and client projects on there. If anybody knows anything about this, please tell me!
It is the slightly older Macbook Pro model, if that is any help. My dad also has a Macpro and has none of the symptoms mine has. He also tried to firewire the boot at startup and my machine apparently was holding his down until he disconnected.
I just want my data, that is my main concern.
Please! Any help is appreciated!
Thank you!