macbook randomly turns off with a noise

Discussion in 'Mac Basics and Help' started by Salteh, Oct 5, 2006.

  1. Salteh macrumors member

    Joined:
    Nov 28, 2005
    #1
    from about 2 months ago on, sometimes, completly randomly my macbook will turn itself off with a strange noise. the noise is kinda like a *TZIK* then it turns off.

    it doesnt actually "turn" itself off, more so the screen goes blank straight away and its off with no warning and im not sure why

    its happen since after i updated the macbook to stop the buzzing problem (or mooing whatever) but not straight away so im not sure its that, but it might be somekind of overheating problem.
    its completly random when it turns off tho, cos alot of the time its under no stress what so ever, and is well ventilated on an iCurve.
    another thing im guessing is the battery, cos it seems to turn itself in bursts.
    like when it turns itself off, ill press the on button and most of the time itll come on, make the noise the cd drive makes at bootup normally, then *TZIK* its turned itself off again.

    any help?
     
  2. 2nyRiggz macrumors 603

    2nyRiggz

    Joined:
    Aug 20, 2005
    Location:
    Thank you Jah...I'm so Blessed
    #2
    Take it back to apple and have them work on it for you..its only two months old.

    Note: Do you turn it off or does it just....


    Bless
     
  3. Salteh thread starter macrumors member

    Joined:
    Nov 28, 2005
    #3
    can an apple store work on it there and then? i bought it off the net cos my nearest store is 1 hour 30 mins away
     
  4. 2nyRiggz macrumors 603

    2nyRiggz

    Joined:
    Aug 20, 2005
    Location:
    Thank you Jah...I'm so Blessed
    #4
    You can call and find out all the info you need. I'm not sure how long it will take them but knowing how busy the store is...you won't get that back the same day.

    So call.


    Bless
     
  5. sikkinixx macrumors 68020

    sikkinixx

    Joined:
    Jul 10, 2005
    Location:
    Rocketing through the sky!
    #5
    I had the same kinda problem and they replaced the logic board to fix the problem, but calling Applecare and getting a case # helps out.
     
  6. Salteh thread starter macrumors member

    Joined:
    Nov 28, 2005
    #6
    i dont have applecare, i didnt take it out when i bought my mac.
    will it cost to fix or not? i bought it about 2 weeks after macbooks were new
     
  7. Frisco macrumors 68020

    Joined:
    Sep 24, 2002
    Location:
    Utopia
    #7
    All new Macs come with a one year AppleCare warranty, so yes you are still covered.
     
  8. bill4588 macrumors 6502a

    bill4588

    Joined:
    Feb 2, 2006
    Location:
    Kennesaw, GA
    #8
    i have the SAME EXACT problem right now and I've been dealing with it for a month or so. I took it to my apple store when it first started happening and they said they would replace the logic board and heat sink, as well as the part of the case that's turning orange. They told me to bring it in on monday as they don't do anything on the weekend, and that I should have it back by friday. So I would suggest turning it in on monday and it should take less than a week. The reason I haven't turned it in is because I'm at Uni and I'm waiting for some downtime when I don't have papers due or assignments that don't require my macbook...but it feels like that will never happen :eek: Good luck.
     
  9. Salteh thread starter macrumors member

    Joined:
    Nov 28, 2005
    #9
    its very annoying.
    does yours do it in little fits? like itll turn itself off randomly, then every time you turn on itll do it 3 seconds later for a few mins, then if you leave it for 5 mins itll be ok
     
  10. Swarmlord macrumors 6502a

    Swarmlord

    Joined:
    Sep 18, 2006
    #10
    Best bargain for computers EVER! I can't emphasize to people enough how important Applecare is. One tiny issue can make it worth the purchase a hundred times over.
     
  11. bill4588 macrumors 6502a

    bill4588

    Joined:
    Feb 2, 2006
    Location:
    Kennesaw, GA
    #11
    yeah mine is like that. but i realized that when it shuts off and i unplug the power cord, it will turn on just fine. weird....
     
  12. 7on macrumors 601

    7on

    Joined:
    Nov 9, 2003
    Location:
    Dress Rosa
    #12
    Yeah, that's why it's called the RANDOM Shutdown.

    Call 1-800-APL-CARE
     
  13. bill4588 macrumors 6502a

    bill4588

    Joined:
    Feb 2, 2006
    Location:
    Kennesaw, GA
    #13
    ummm....yeah....i know....:confused:
     
  14. Salteh thread starter macrumors member

    Joined:
    Nov 28, 2005
    #14
    do i ring them or email them? im from uk, cant seem to find a way of contact
     
  15. Frisco macrumors 68020

    Joined:
    Sep 24, 2002
    Location:
    Utopia
    #15
    0870 876 0753
     
  16. Scarlet Fever macrumors 68040

    Scarlet Fever

    Joined:
    Jul 22, 2005
    Location:
    Bookshop!
    #16
    The number for Apple should be in the users guide which came with your MacBook :)
     

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