I've just been on the phone with Apple Support with about 20 mins on their premium rate 0870 number trying to get them to send me a set of Macbook restore discs. I bought the macbook from a MR member with no restore discs, and I was told by him that I could just call Apple Support to get them sent out to me for free.. Now Apple are saying that i have to pay £40 for them. £40?!! come on!! It's not even my fault, and now the MR member doesn't even respond to my emails or anything. Isn't this kind of thing covered in Applecare? They informed me the purchase date was June 24th 2006, so I am way within the Applecare period. Any help on this issue please? Should I call them up again and speak to another CSR?