We sent my girlfriend's MacBook into Apple after problems like whine, mooing (fixed after firmware) speakers popping and the screen failing after a restart.
They started working on the MacBook on the 8th of September, it's now the 28th, and my girlfriend receives an email from Apple telling her that her repair is now on hold as they are waiting for a part...
How can it take this long? Is it likely to be the Logic Board they are repairing or is it the screen?
It looks like it will amount to about a month in total (maybe even more), is this acceptable?
She starts her 3rd year in University on Monday, without her laptop...!
Rich.
They started working on the MacBook on the 8th of September, it's now the 28th, and my girlfriend receives an email from Apple telling her that her repair is now on hold as they are waiting for a part...
How can it take this long? Is it likely to be the Logic Board they are repairing or is it the screen?
It looks like it will amount to about a month in total (maybe even more), is this acceptable?
She starts her 3rd year in University on Monday, without her laptop...!
Rich.