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[macOS Sierra] Window Server Crashing

XxUnkn0wnxX

XxUnkn0wnxX

macrumors member
Original poster
Nov 12, 2014
31
2
Hi, ever since the upgrade to macOS Sierra my window server has been crashing and causing my computer to log me out this seems to be happening once every day. the issue seems to be with HTML5 Video playback mainly happening when I'm watching videos via plex. (Safari 10)

iMac (Retina 5K, 27-inch, Late 2015)

Etre Check
Code: 
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-24 15:49:58
Download EtreCheck from https://etrecheck.com
Runtime 1:59
Performance: Excellent

Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.

Problem: Apps are crashing

Hardware Information: ⓘ
    iMac (Retina 5K, 27-inch, Late 2015)
    [Technical Specifications] - [User Guide] - [Warranty & Service]
    iMac - model: iMac17,1
    1 4 GHz Intel Core i7 CPU: 4-core
    24 GB RAM Upgradeable - [Instructions]
        BANK 0/DIMM0
            4 GB DDR3 1867 MHz ok
        BANK 0/DIMM1
            8 GB DDR3 1867 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1867 MHz ok
        BANK 1/DIMM1
            8 GB DDR3 1867 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: Unknown
Video Information: ⓘ
    AMD Radeon R9 M395 - VRAM: 2048 MB
        iMac 6400 x 3600

System Software: ⓘ
    macOS Sierra  10.12 (16A323) - Time since boot: about one day

Disk Information: ⓘ
    APPLE SSD SM0512G disk0 : (500.28 GB) (Solid State - TRIM: Yes)
        EFI (disk0s1) <not mounted> : 210 MB
        System HD (disk0s2) / : 499.42 GB (204.54 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

USB Information: ⓘ
    StoreJet Transcend StoreJet Transcend
    VIA Labs, Inc.          USB3.0 Hub           
        VIA Labs, Inc.          USB3.0 Hub           
    Broadcom Corp. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. iPhone
    VIA Labs, Inc.          USB2.0 Hub           
        VIA Labs, Inc.          USB2.0 Hub           
            Turtle Beach TurtleBeach Elite 800 TX

Thunderbolt Information: ⓘ
    Apple Inc. thunderbolt_bus
        Drobo 5D

Configuration files: ⓘ
    /etc/sudoers, File size 2299 but expected 1563
    /etc/hosts - Count: 1

Gatekeeper: ⓘ
    Anywhere

Kernel Extensions: ⓘ
        /Applications/DiskWarrior.app
    [not loaded]    com.alsoft.Preview (5.0 - SDK 10.5 - 2014-12-18) [Support]

        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hypervisor (12.0.1 41296 - SDK 10.9 - 2016-09-05) [Support]
    [not loaded]    com.parallels.kext.netbridge (12.0.1 41296 - SDK 10.9 - 2016-09-05) [Support]
    [not loaded]    com.parallels.kext.usbconnect (12.0.1 41296 - SDK 10.9 - 2016-09-05) [Support]
    [not loaded]    com.parallels.kext.vnic (12.0.1 41296 - SDK 10.9 - 2016-09-05) [Support]

        /Applications/TechTool Pro 8.app
    [not loaded]    com.micromat.driver.spdKernel (1.0 - SDK 10.11 - 2016-06-28) [Support]
    [not loaded]    com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.8 - 2016-06-28) [Support]

        /Applications/Toast 14 Titanium/Toast Audio Assistant.app
    [not loaded]    com.Cycling74.driver.Soundflower (1.6.7 - SDK 10.7 - 2015-11-16) [Support]

        /Applications/Toast 14 Titanium/Toast Titanium.app
    [not loaded]    com.roxio.TDIXController (2.0 - 2016-07-26) [Support]

        /Applications/Transmit.app
    [not loaded]    com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6 - 2013-11-16) [Support]

        /Applications/Tunnelblick.app
    [not loaded]    net.tunnelblick.tap (20141104 (Tunnelblick build 4566) - 2016-07-19) [Support]
    [not loaded]    net.tunnelblick.tun (20141104 (Tunnelblick build 4566) - 2016-07-19) [Support]

        /Library/Application Support/VirtualBox
    [not loaded]    org.virtualbox.kext.VBoxDrv (4.3.14 - 2014-10-17) [Support]
    [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.14 - 2014-10-17) [Support]
    [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.14 - 2014-10-17) [Support]
    [not loaded]    org.virtualbox.kext.VBoxUSB (4.3.14 - 2014-10-17) [Support]

        /Library/Application Support/ViscosityVPP
    [not loaded]    com.viscosityvpn.Viscosity.tap (1.2 - 2015-06-04) [Support]
    [not loaded]    com.viscosityvpn.Viscosity.tun (1.2 - 2015-06-04) [Support]

        /Library/Extensions
    [loaded]    at.obdev.nke.LittleSnitch (3.7 - SDK 10.11 - 2016-09-21) [Support]
    [loaded]    com.Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-09-21) [Support]
    [loaded]    com.TrustedData.driver.VendorSpecificType00 (1.8.0 - SDK 10.7 - 2016-09-21) [Support]
    [loaded]    com.drobo.SCSI.ThunderBolt (1.1 - SDK 10.8 - 2016-09-21) [Support]
    [loaded]    com.logitech.manager.kernel.driver (6.20.1 - SDK 10.8 - 2016-09-21) [Support]
    [loaded]    net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-09-21) [Support]

        /System/Library/Extensions
    [not loaded]    com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.8 - 2016-09-21) [Support]
    [not loaded]    com.attotech.driver.ATTOiSCSI (3.4.1b1 - SDK 10.6 - 2016-09-21) [Support]
    [loaded]    com.hzsystems.terminus.driver (4 - 2016-09-21) [Support]
    [not loaded]    com.macpower.driver.MyUSB (1.0.0d1 - 2016-09-21) [Support]
    [not loaded]    com.makemkv.kext.daspi (1.5 - 2016-09-21) [Support]
    [not loaded]    com.silex.driver.sxuptp (1.9.0 - SDK 10.6 - 2016-09-21) [Support]
    [not loaded]    com.steelseries.ssenext.driver (0.79 - SDK 10.8 - 2016-09-21) [Support]
    [not loaded]    com.steelseries.stratus (5 - SDK 10.9 - 2016-09-21) [Support]

Startup Items: ⓘ
    TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
    Startup items are obsolete in OS X Yosemite

System Launch Agents: ⓘ
    [not loaded]    6 Apple tasks
    [loaded]    172 Apple tasks
    [running]    93 Apple tasks

System Launch Daemons: ⓘ
    [not loaded]    com.apple.jetsamproperties.Mac.plist (2016-08-26) [Support]
    [not loaded]    36 Apple tasks
    [loaded]    160 Apple tasks
    [running]    107 Apple tasks

Launch Agents: ⓘ
    [running]    at.obdev.LittleSnitchUIAgent.plist (2016-09-15) [Support]
    [running]    com.Logitech.Control Center.Daemon.plist (2015-09-19) [Support]
    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-09-21) [Support]
    [running]    com.adobe.AdobeCreativeCloud.plist (2016-06-11) [Support]
    [running]    com.bjango.istatmenusagent.plist (2016-07-25) [Support]
    [running]    com.bjango.istatmenusnotifications.plist (2016-07-25) [Support]
    [running]    com.bjango.istatmenusstatus.plist (2016-07-25) [Support]
    [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]
    [running]    com.logitech.manager.daemon.plist (2016-08-30) [Support]
    [not loaded]    com.maintain.LogOut.plist (2014-03-21)
    [not loaded]    com.maintain.PurgeInactiveMemory.plist (2014-03-21)
    [not loaded]    com.maintain.Restart.plist (2014-03-21)
    [not loaded]    com.maintain.ShutDown.plist (2014-03-21)
    [not loaded]    com.maintain.Sleep.plist (2014-03-21)
    [running]    com.maintain.SystemEvents.plist (2014-03-21)
    [running]    com.micromat.TechToolProAgent.plist (2016-06-28) [Support]
    [loaded]    com.oracle.java.Java-Updater.plist (2014-05-23) [Support]
    [not loaded]    com.parallels.mobile.startgui.launchagent.plist (2013-12-20) [Support]
    [loaded]    com.realvnc.vncserver.peruser.plist (2015-01-29) [Support]
    [not loaded]    com.realvnc.vncserver.prelogin.plist (2015-01-29) [Support]
    [not loaded]    com.steelseries.SSENext.plist (2015-11-01) [Support]
    [not loaded]    com.teamviewer.teamviewer.plist (2016-09-24) [Support]
    [not loaded]    com.teamviewer.teamviewer_desktop.plist (2016-09-24) [Support]
    [loaded]    org.gpgtools.Libmacgpg.xpc.plist (2016-06-28) [Support]
    [loaded]    org.gpgtools.gpgmail.enable-bundles.plist (2015-03-09) [Support]
    [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist (2015-03-09) [Support]
    [loaded]    org.gpgtools.gpgmail.updater.plist (2015-09-24) [Support]
    [loaded]    org.gpgtools.macgpg2.fix.plist (2015-03-09) [Support]
    [running]    org.gpgtools.macgpg2.shutdown-gpg-agent.plist (2015-03-09) [Support]
    [loaded]    org.gpgtools.updater.plist (2016-05-17) [Support]
    [loaded]    org.macosforge.xquartz.startx.plist (2016-05-05) [Support]

Launch Daemons: ⓘ
    [running]    at.obdev.littlesnitchd.plist (2016-09-15) [Support]
    [loaded]    com.adobe.ARMDC.Communicator.plist (2015-10-14) [Support]
    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-14) [Support]
    [running]    com.adobe.adobeupdatedaemon.plist (2016-08-27) [Support]
    [loaded]    com.adobe.agsservice.plist (2016-04-12) [Support]
    [loaded]    com.adobe.fpsaud.plist (2016-08-30) [Support]
    [not loaded]    com.attotech.iscsid.plist (2014-09-25) [Support]
    [loaded]    com.barebones.authd.plist (2012-05-04) [Support]
    [running]    com.bjango.istatmenusdaemon.plist (2016-07-25) [Support]
    [loaded]    com.bombich.ccchelper.plist (2016-06-28) [Support]
    [loaded]    com.charlessoft.pacifist.helper.plist (2016-02-05) [Support]
    [running]    com.datarobotics.ddservice64d.plist (2016-07-16) [Support]
    [running]    com.datarobotics.ddserviced.plist (2016-07-16) [Support]
    [loaded]    com.ea.origin.ESHelper.plist (2014-08-25) [Support]
    [loaded]    com.google.keystone.daemon.plist (2016-09-02) [Support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2015-03-04) [Support]
    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (2015-07-04) [Support]
    [not loaded]    com.maintain.AutoLoginUserScreenLocked.plist (2014-03-21)
    [not loaded]    com.maintain.CocktailScheduler.plist (2016-01-14)
    [not loaded]    com.maintain.HideSpotlightMenuBarIcon.plist (2014-03-21)
    [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-10-28) [Support]
    [running]    com.micromat.TechToolProDaemon.plist (2016-06-28) [Support]
    [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]
    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
    [loaded]    com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]
    [loaded]    com.oracle.java.Helper-Tool.plist (2014-05-23) [Support]
    [loaded]    com.realvnc.vncserver.plist (2015-01-29) [Support]
    [loaded]    com.sparklabs.ViscosityVPPHelper.plist (2015-06-04) [Support]
    [running]    com.surteesstudios.hddfancontroldaemon.plist (2014-06-04) [Support]
    [loaded]    com.teamviewer.Helper.plist (2016-09-19) [Support]
    [not loaded]    com.teamviewer.teamviewer_service.plist (2016-09-24) [Support]
    [not loaded]    com.tenablesecurity.nessusd.plist (2009-11-19) [Support]
    [loaded]    com.zeroonetwenty.BlueHarvestHelper.plist (2015-01-22) [Support]
    [loaded]    com.zeroonetwenty.BlueHarvestHelper630.plist (2015-10-29) [Support]
    [loaded]    net.tunnelblick.tunnelblick.tunnelblickd.plist (2015-05-24) [Support]
    [loaded]    org.gpgtools.gpgmail.patch-uuid.plist (2015-03-09) [Support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]
    [loaded]    org.tcpdump.chmod_bpf.plist (2015-05-20) [Support]
    [not loaded]    org.virtualbox.startup.plist (2014-08-04) [Support]
    [loaded]    org.wireshark.ChmodBPF.plist (2015-12-01) [Support]

User Launch Agents: ⓘ
    [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-08-20) [Support]
    [running]    com.akamai.single-user-client.plist (2016-09-02) [Support]
    [loaded]    com.bittorrent.uTorrent.plist (2016-04-18)
    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist (2016-08-30)
    [loaded]    com.maintain.ShowUserLibraryDirectory.plist (2014-10-02)
    [loaded]    com.pia.pia_manager.plist (2016-08-23)
    [loaded]    com.valvesoftware.steamclean.plist (2016-06-20) [Support]
    [loaded]    info.stovell.KeepDriveSpinning.StorageHD.plist (2016-08-14)
    [loaded]    net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2014-10-16) [Support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist (2014-08-04) [Support]

User Login Items: ⓘ
    SkyFonts    Application  (/Applications/SkyFonts/SkyFonts.app)
    Flux    Application  (/Applications/Flux.app)
    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    EasyOnTheEyes    Application  (/Applications/EasyOnTheEyes.app)
    Growl    Application  (/Applications/Growl.app)
    Dropbox    Application  (/Applications/Dropbox.app)
    OpenDNS Updater    Application Hidden (/Applications/OpenDNS Updater.app)
    puush    Application  (/Applications/puush.app)
    BetterSnapTool    Application  (/Applications/BetterSnapTool.app)
    Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
    HardwareGrowler    Application  (/Applications/HardwareGrowler.app)
    Tunnelblick    Application Hidden (/Applications/Tunnelblick.app)
    iTunes    Application  (/Applications/iTunes.app)
    MenuTab Pro for Facebook    Application  (/Applications/MenuTab Pro for Facebook.app)
    Plex Media Server    Application  (/Applications/Plex Media Server.app)
    uTorrent    Application  (/Applications/uTorrent.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)
    Chatty    Application  (/Applications/Chatty.app)
    Forecast Bar    Application  (/Applications/Forecast Bar.app)
    BlueHarvest    Application  (/Applications/BlueHarvest.app)
    HazelHelper    Application  (/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelHelper.app)
    Dictation    Application  (/System/Library/Input Methods/DictationIM.app)

Internet Plug-ins: ⓘ
    DirectorShockwave: 12.2.2r172 - SDK 10.6 (2015-11-19) [Support]
    o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]
    Unity Web Player: UnityPlayer version 5.0.3f2 - SDK 10.6 (2015-06-15) [Support]
    AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2016-07-31) [Support]
    VLC Plugin: 1.0.5 (2013-03-23) [Support]
    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-27) [Support]
    AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-13) [Support]
    FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
    Silverlight: 5.1.50428.0 - SDK 10.6 (2016-06-25) [Support]
    QuickTime Plugin: 7.7.3 (2016-09-14)
    Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
    googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]
    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-21)
    AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-13) [Support]
    PepperFlashPlayer: 23.0.0.162 - SDK 10.9 (2016-09-14) [Support]
    SharePointBrowserPlugin: 14.5.3 - SDK 10.6 (2015-07-15) [Support]
    EPPEX Plugin: 10.0 (2015-02-09) [Support]
    JavaAppletPlugin: Java 8 Update 101 build 13 (2016-07-28) Check version

Safari Extensions: ⓘ
    1Password - AgileBits - https://agilebits.com/onepassword (2012-07-15)
    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-06-13)
    Open in Internet Explorer - Parallels - http://www.parallels.com (2016-09-05)
    Ghostery - GHOSTERY, Inc. - https://www.ghostery.com/ (2016-04-19)

3rd Party Preference Panes: ⓘ
    Akamai NetSession Preferences (2016-09-02) [Support]
    Cursorcerer (2014-10-20) [Support]
    RCDefaultApp (2009-09-20)
    Flash Player (2016-08-30) [Support]
    FUSE for OS X (OSXFUSE) (2016-01-18) [Support]
    GPGPreferences (2016-07-06) [Support]
    Hazel (2016-09-21) [Support]
    Java (2016-07-28) [Support]
    Logi Options Launcher (2016-09-03) [Support]
    TechTool Protection (2016-06-28) [Support]
    Tuxera NTFS (2016-03-30) [Support]

Time Machine: ⓘ
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        System HD: Disk size: 499.42 GB Disk used: 294.88 GB
    Destinations:
        Time Machine [Network]
        Total size: 2.00 TB
        Total number of backups: 58
        Oldest backup: 4/8/16, 4:20 pm
        Last backup: 24/9/16, 3:19 pm
        Size of backup disk: Excellent
            Backup size 2.00 TB > (Disk size 499.42 GB X 3)

Top Processes by CPU: ⓘ
        42%    Finder
        19%    Little Snitch Daemon
        12%    kernel_task
        12%    uTorrent
         7%    WindowServer

Top Processes by Memory: ⓘ
    11.88 GB    com.apple.WebKit.WebContent(68)
    1.99 GB    kernel_task
    1.25 GB    Console
    1.01 GB    Safari
    664 MB    WindowServer

Virtual Memory Information: ⓘ
    1.87 GB    Free RAM
    22.00 GB    Used RAM (1.70 GB Cached)
    241 MB    Swap Used

Diagnostics Information: ⓘ
    Sep 24, 2016, 03:37:05 PM    /Library/Logs/DiagnosticReports/WindowServer_2016-09-24-153705_[redacted].crash
        /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
    Sep 23, 2016, 11:12:58 AM    ~/Library/Logs/DiagnosticReports/cloudd_2016-09-23-111258_[redacted].crash
        /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
    Sep 23, 2016, 11:07:21 AM    Self test - passed
    Sep 23, 2016, 10:47:41 AM    /Library/Logs/DiagnosticReports/WindowServer_2016-09-23-104741_[redacted].crash
    Sep 22, 2016, 07:25:39 PM    /Library/Logs/DiagnosticReports/WindowServer_2016-09-22-192539_[redacted].crash

Window Server Crash Log: http://pastebin.com/s2DTbDck
Window Server Sys Log: http://pastebin.com/ik9YKSjm
Window Server Plex Log: http://pastebin.com/4geyMWwm
 
Last edited:
XxUnkn0wnxX

XxUnkn0wnxX

macrumors member
Original poster
Nov 12, 2014
31
2
kevo0822 said:
I think I'm running into the same issue on my 4K iMac. Really annoying.
Click to expand...

yes its been happening to others on apple forums as well. I think its a Safari 10 issue, since HTML5 playback on chrome or Waterfox hasn't cause any logouts yet.
 
T

treestar

macrumors 6502
Feb 28, 2010
366
5
XxUnkn0wnxX said:
yes its been happening to others on apple forums as well. I think its a Safari 10 issue, since HTML5 playback on chrome or Waterfox hasn't cause any logouts yet.
Click to expand...

I experience the same WindowServer crash in macOS Sierra when using Chrome 53.0.2785.116. I have never launched Safari 10.
 
K

kevo0822

macrumors 6502
Jul 13, 2007
339
99
New England
XxUnkn0wnxX said:
yes its been happening to others on apple forums as well. I think its a Safari 10 issue, since HTML5 playback on chrome or Waterfox hasn't cause any logouts yet.
Click to expand...
I've actually only run into the issue when using Chrome! So I guess it's not limited just to Safari! Really hope this gets fixed soon... it happened multiple times in one hour yesterday.
 
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