Mac's Internet does not work, PC does!

Discussion in 'Mac Basics and Help' started by AniEFan, Nov 4, 2006.

  1. AniEFan macrumors newbie

    Joined:
    Nov 4, 2006
    #1
    Hi all. Thanks so much for this amazing forum, it is so great. I live in an apartment with 5 other people. The internet works perfectly for the 3 PC people, but for us 2 mac people it has been spotty the last few months, and for the last week has been down. Talked to the IT guy, and talked to Apple, they have no idea what to do. Any thoughts??? THANKS!!
     
  2. WildCowboy Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
  3. AniEFan thread starter macrumors newbie

    Joined:
    Nov 4, 2006
    #3
    They are wired. They are both G4 Ibooks. (thx for replying, u rock!)
     
  4. jessep28 macrumors 6502

    jessep28

    Joined:
    Sep 8, 2006
    Location:
    Omaha, NE
    #4
    What version of Mac OS X are you running?

    Did you run the network diagnostics?

    Is your Mac OS firewall blocking ports your ISP needs? (if they need any, I'm just shooting for the moon here and sometimes I don't know what I am talking about :) )

    I'm sure since you talked to Apple you went through that already, but just making sure.
     
  5. mklos macrumors 68000

    mklos

    Joined:
    Dec 4, 2002
    Location:
    My house!
    #5
    What ISP is it? If its something like Verizon DSL then you'll need to do PPPoe (PPP Over Ethernet). Some ISP's work best if you put their DNS numbers in the DNS Settings part of the TCP/IP Network System Preference. Also, make sure Ethernet or AirPort has top network priority. I've seen that make a difference in network performance.*
     

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