Mac's Internet does not work, PC does!

Discussion in 'Mac Basics and Help' started by AniEFan, Nov 4, 2006.

  1. AniEFan macrumors newbie

    Nov 4, 2006
    Hi all. Thanks so much for this amazing forum, it is so great. I live in an apartment with 5 other people. The internet works perfectly for the 3 PC people, but for us 2 mac people it has been spotty the last few months, and for the last week has been down. Talked to the IT guy, and talked to Apple, they have no idea what to do. Any thoughts??? THANKS!!
  2. WildCowboy Administrator/Editor


    Staff Member

    Jan 20, 2005
  3. AniEFan thread starter macrumors newbie

    Nov 4, 2006
    They are wired. They are both G4 Ibooks. (thx for replying, u rock!)
  4. jessep28 macrumors 6502


    Sep 8, 2006
    Omaha, NE
    What version of Mac OS X are you running?

    Did you run the network diagnostics?

    Is your Mac OS firewall blocking ports your ISP needs? (if they need any, I'm just shooting for the moon here and sometimes I don't know what I am talking about :) )

    I'm sure since you talked to Apple you went through that already, but just making sure.
  5. mklos macrumors 68000


    Dec 4, 2002
    My house!
    What ISP is it? If its something like Verizon DSL then you'll need to do PPPoe (PPP Over Ethernet). Some ISP's work best if you put their DNS numbers in the DNS Settings part of the TCP/IP Network System Preference. Also, make sure Ethernet or AirPort has top network priority. I've seen that make a difference in network performance.*

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