Magic Peripherals Keep Disconnecting

[twistofmatt]

Has anyone had any troubles with their Magic Trackpad 2 and Magic Keyboard disconnecting randomly?

I'll be working, and all of a sudden the keyboard will just stop working, or start acting like there is a stuck key. Turning off the keyboard and turning it back on usually fixes it for awhile.

The Trackpad 2 just randomly disconnects then reconnects, repeats until I turn it off and back on.

Anyone else having trouble?

 

[bartvk]

I bet there's something blaring over the Bluetooth radio frequency. Do you have a USB hub close by?

 

[twistofmatt]

I bet there's something blaring over the Bluetooth radio frequency. Do you have a USB hub close by?

I do.

 

[bartvk]

I do.

Buy a longer cable and put the hub under the far end of the desk or something similar. See if the problems persist. Some USB 3 devices are known to blast the RF-spectrum with garbage.

I've also worked at an airport and there was a radar installation half a mile (600 m.) from our site. That also ruined some bluetooth stuff.