Mail app constantly crashing

Discussion in 'iPad Tips, Help and Troubleshooting' started by SXSW123, Sep 17, 2010.

  1. macrumors newbie

    Joined:
    Apr 30, 2010
    Location:
    Chicago
    #1
    I have a 16 gig, 3G iPad. It has never been jailbroken. It is running the current firmware. A couple of days ago, the mail app began crashing within 3 or 4 seconds of opening. I have taken several steps to fix this:

    -- Turned iPad off and back on.

    -- Did a hard reset.

    -- Turned the mail account linked to the mail app off and then back on.

    -- Deleted that account and put it back on.

    -- Did a full restore and installed from a backup.

    -- Did a full restore and installed as new (which was a serious pain)

    Unfortunately, the mail app is still crashing. Sometimes it makes it a good five or six seconds and sometimes it crashes almost immediately. I have just one account linked to the app: a comcast.net account.

    The app has worked fine for several months, since I got the iPad. I have no idea what is going on or why the full restores wouldn't have fixed this. This is the only problem I am having with any app.

    Please, any advice or hints would be greatly appreciated. It is crazy that I suddenly can't read e-mail on my iPad. Thanks very much.
     
  2. macrumors newbie

    Joined:
    Aug 13, 2011
    Location:
    Addison,Texas
    #2
    How long ago did u get your iPad? Because if you are within your service coverage(or you got AppleCare), you can bring it in to the Apple store. I would think it is something wrong with the hardware(defect?), but the best way to go to the experts.
     
  3. macrumors regular

    Joined:
    Sep 25, 2007
    Location:
    Texas
  4. macrumors 65816

    Joined:
    Nov 10, 2010
    Location:
    US
    #4
    Maybe as simple as a corrupt email message. If deleted it may be fine.
     
  5. macrumors regular

    Joined:
    Jul 8, 2011
    #5
    just deactivate the account and try again. If it still doesn't work, you should go to an apple store and explain your problem...
     

Share This Page