A friend of mine is asking for my help with Mail. She says that every time she opens a new mail (one she´s going to write, not one she´s received), a message saying "Mail cannot be saved", and she has to click on "OK" before she can continue.
The actual message on her screen could be slightly different - her OS is in Norwegian, and the actual wording is "Melding kunne ikke arkiveres".
I´m going to look at her computer on Monday, but I wonder if any of you could venture a guess as to what might be causing the problem. Is there an old mail hanging around somewhere, one she closed but for some reason couldn´t save? What sort of issue would make a mail unsaveable?
She has 10.3.9, but I don´t know which version of Mail.
Thank you!
The actual message on her screen could be slightly different - her OS is in Norwegian, and the actual wording is "Melding kunne ikke arkiveres".
I´m going to look at her computer on Monday, but I wonder if any of you could venture a guess as to what might be causing the problem. Is there an old mail hanging around somewhere, one she closed but for some reason couldn´t save? What sort of issue would make a mail unsaveable?
She has 10.3.9, but I don´t know which version of Mail.
Thank you!