Mail Crashing

Discussion in 'Mac Apps and Mac App Store' started by ExtraLife, Mar 11, 2006.

  1. ExtraLife macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #1
    Hey all! :)

    I've come with a problem...Whenever I open up Mail it crashes in a matter of seconds and then the rainbow wheel of death appears.

    I have a iMac G5 with Mac OS X 10.4.5. and I have no clue what the problem might be.

    Any tips on how to fix it or restart Mail?
     
  2. Mitthrawnuruodo Moderator emeritus

    Mitthrawnuruodo

    Joined:
    Mar 10, 2004
    Location:
    Bergen, Norway
    #2
    Do you have anything in ~/Library/Mail/Bundles/?
     
  3. ExtraLife thread starter macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #3
    Nope. That folder doesn't even exist for me...
     
  4. Mitthrawnuruodo Moderator emeritus

    Mitthrawnuruodo

    Joined:
    Mar 10, 2004
    Location:
    Bergen, Norway
    #4
    OK... you looked in both ~/Library/Mail/ and /Library/Mail/, right? :)

    Have you disabled any fonts lately? (Or has any fonts become corrupt? You can check this with FontBook.app.)

    If not I would try the usual mumbo jumbo™: Restart & Repair Permissions. And also see if Mail starts when logged in to another user account on your Mac (make one if you have to).
     
  5. ExtraLife thread starter macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #5
    Yeah, I looked in both. I still don't see the bundles folder :confused:

    Nope, no fonts have been disabled.

    I created another account and mail works fine so I guess it's something wrong with my account. :(

    I'll check out Mumbo Jumbo right now and give you the results asap :)
     
  6. ExtraLife thread starter macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #6
    You know what...sorry but how do I do that Mumbo Jumbo deallie?

    is it the Disk utility found in Utilities?
     
  7. Mitthrawnuruodo Moderator emeritus

    Mitthrawnuruodo

    Joined:
    Mar 10, 2004
    Location:
    Bergen, Norway
    #7
    Now could be a good time to try the "Verify Preferences" in MainMenu... but you could also try to remove the file ~/Preferences/com.apple.mail.plist. The best thing is to just move the file to the desktop or wherever. Then if Mail starts, you've found your culprit. All messages are in ~/Mail/ and should not be affected, but you need to re-enter your account information (for all accounts).

    Disk utility will let you repair permission. I prefer the above mentioned MainMenu, though... :)

    Edit: Repairing permissions rarely works, but it's fairly quick and harmless to do, and has been known to do the trick every now and then. Corrupt permissions files are a much more common cause of problems (especially when just one app is affected).
     
  8. ExtraLife thread starter macrumors newbie

    Joined:
    Mar 11, 2006
    Location:
    Orange County, California
    #8
    We found our culprit. It was ~/Preferences/com.apple.mail.plist.

    It's working again! :) :) :)

    Thank for the help! <3
     

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