mail keeps marking a daily message as junk

Discussion in 'Mac Apps and Mac App Store' started by QCassidy352, Jul 18, 2003.

  1. QCassidy352 macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    Bay Area
    #1
    I get a Dilbert comic in my e mail every day, but lately, OS X mail marks it as junk every day. Each day I hit the "not junk" button, but the program doesn't learn. This is really odd, since the program used to recognize the e mail as not junk, and since I also get another comic that there are no problems with.

    Can anyone help me? Why can't mail learn to recognize this daily e mail as "not junk"?
     
  2. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #2
    While I can't help you there, I've noticed Mail marks every single email from my mum as junk. It's kinda funny really.
     
  3. King Cobra macrumors 603

    Joined:
    Mar 2, 2002
    #3
    QCassidy352, do this:

    Mail > Preferences > Rules > Add Rule

    Set up an appropriate rule given the new rule options.
     
  4. Rower_CPU Moderator emeritus

    Rower_CPU

    Joined:
    Oct 5, 2001
    Location:
    San Diego, CA
    #4
    Or go to the Mail menu and switch the Junk mail to "Training" tell it the email is not junk and then switch it back to automatic.
     

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