major props to applecare!

Discussion in 'General Mac Discussion' started by gallagb, Aug 12, 2004.

  1. macrumors 6502

    gallagb

    Joined:
    Apr 28, 2004
    Location:
    IN
    #1
    ok- long story short on Tuesday i boxed up my laptop- going to apple to get a new logic board (firewire port not functioning)

    i called DHL round 3:30pm
    the package was picked up by 5 (i left from 4-5)

    it is now Thurs @ 10:51am- i've had the laptop back for 30min

    prbm fixed!

    if that' isn't the fastet thing ever- i don't know what is!
    the address on the outgoing shipping box said California!

    i'm totally impressed
    they said, over the phone, expect to get it back in a week or so

    GO APPLE!
     
  2. macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #2
    That is very impressive, thank you for sharing. Do you happen to have ProCare? Do you live near an Apple Store? I know that at our local Apple Store they usually say 3 - 4 days. My wife had to have he 15" PB repaired, logic board, Airport Card, and a new screen. It matched the estimate.
     
  3. macrumors 68040

    applemacdude

    Joined:
    Mar 26, 2001
    Location:
    Over The Rainbow
    #3
    That still cant make up for the idiots that broke my Pro Speaker even more and blamed it one me as accidental damage, now my motherboard is voided because of their stupid asses
     

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