MB Pro just arrived... screen has mark... help

Discussion in 'MacBook Pro' started by tjcampbell, Oct 17, 2006.

  1. tjcampbell macrumors 6502a

    tjcampbell

    Joined:
    Aug 14, 2006
    Location:
    Vancouver
    #1
    Hello,

    UPS just dropped off my MacBook Pro (last delivery of the day). Anyhow, she's beautiful and I did snap some photos of the wonderful unpacking.
    HOWEVER... in the bottom left corner of the screen there is what looks like a "scratch, sliver or splinter" about 3 mm long. It's directly up from the center of the F1 and F2 keys.
    I've tried to take photos of it, but it's not working (glare).
    Has anyone ever heard of such a thing?
    On another note, I am importing 5000 photos and 30 gigs of music and this puppy is hauling! Never seen anything like it.
    Very impressed and thrilled to have the machine, but needless to say I am little ticked about this scratch issue.
    Any suggestions, help etc... would be greatly appreciated.
    Cheers,
    Tommy
     
  2. bearbo macrumors 68000

    bearbo

    Joined:
    Jul 20, 2006
    #2
    hmm... i'd still like to see a picture... dont use flash, turn screen away from light, at least not directly at light

    if it bothers you too much, call apple immediately
     
  3. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #3
    Ummm... call Apple (or the seller if not Apple.com) right away and enter a DOA/Warranty claim.
    Don't waste time asking around here, get your claim in first.
     
  4. tjcampbell thread starter macrumors 6502a

    tjcampbell

    Joined:
    Aug 14, 2006
    Location:
    Vancouver
    #4
    I'll likely call them in the morning, get an appointment at the apple store on Regent Street and then I'll see what the genius says.
    I'm still going ahead and loading her up with my software, docs, tunes etc... because IT'S FUN, it's new and it's fast.
    I'm just trying to look at the upside and savour the rare moment of unleashing a new machine.
    BTW - love the backlit keyboard (I am a writer).
    Cheers,
    Tommy
     
  5. maycontainnutz macrumors member

    maycontainnutz

    Joined:
    Oct 5, 2006
    #5
    yah, get it exchanged if you can, i mean anything brand new should be immaculate
     

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