MBA 2013 13 10.8.5 sound problem

Discussion in 'MacBook Air' started by circassian777, Sep 14, 2013.

  1. macrumors newbie

    Joined:
    Sep 14, 2013
    #1
    Hey
    I've just updated my new Haswell MBA to the 10.8.5 Mountain Lion and found a serious issue with sounds.
    The thing is either you use the internal speakers or headphones or anything else plugged with the 3.5 jack occur some kind of rasp or short frequency creaking sound which is really annoying

    the funny thing is that when I use chrome to play movie or sound the creaking effect is more noticeable but when i use itunes it occurs quite rare but still irritating.

    someone has this problem?
     
  2. AXs
    macrumors 6502a

    AXs

    Joined:
    Sep 7, 2009
    #2
    sorry dude, but it's not a software issue.

    It seems like something is wrong with your headphone jack, and that's it is plain coincidence it's acting up the same time you may have updated.

    That, or perhaps both your speakers and headphones have faulty cables that acting up at the same time (very less likely).
     
  3. macrumors 603

    scaredpoet

    Joined:
    Apr 6, 2007
    #3
    I can't pull up the thread, but a while back a new Haswell MBA owner complained of the exact same issue, and was able to fix it with a PRAM reset. Give it a shot and see if things improve.
     
  4. macrumors member

    Joined:
    Aug 5, 2013
    #4
    Try to so smc and pram / nvram reset!
     
  5. thread starter macrumors newbie

    Joined:
    Sep 14, 2013
    #5
    nvram reset didn't help at all:(

    have no idea what the problem must be caused
     
  6. macrumors P6

    Weaselboy

    Joined:
    Jan 23, 2005
    #6
    I have the same 2013 MBA you do on 10.8.5 and do not have this issue. Sounds like you have a hardware issue you will need to take in to Apple to get fixed.
     
  7. circassian777, Sep 15, 2013
    Last edited: Sep 15, 2013

    thread starter macrumors newbie

    Joined:
    Sep 14, 2013
    #7
    Seems like I found what the problem was caused by.
    When i use safari everything ok but once i installed adobe flash and tried Opera the problem appears again


    Probably adobe flash doesn't work properly with sounds or smith?

    if it was a hardware issue it would appear anytime, right?

    The issue really appears when use flash

    VLC works perfect
     
  8. macrumors P6

    Weaselboy

    Joined:
    Jan 23, 2005
    #8
    Yes... if it is only happening with Opera/Flash running that seems like the culprit.
     
  9. thread starter macrumors newbie

    Joined:
    Sep 14, 2013
    #9
    just found it appears in windows under parallels

    have no thoughts what the problem should be

    is there any way to downgrade to 10.8.4?
     
  10. macrumors P6

    Weaselboy

    Joined:
    Jan 23, 2005
    #10
    If you have a Time Machine backup you could use that to restore to a date before you updated.
     
  11. thread starter macrumors newbie

    Joined:
    Sep 14, 2013
    #11
    what if i do not have a backup?
     
  12. macrumors P6

    Weaselboy

    Joined:
    Jan 23, 2005
    #12
    Without a backup, you won't be able to get back. Even if you do a fresh install through recovery, Apple's servers will give you a full install of 10.8.5.

    Let's try a couple things to maybe narrow it down a bit.

    Try making a new account and see if it still happens in that account.

    Try a safe mode boot by holding the shift key while booting. That loads a stripped system with no extra drivers and runs none of the login items.

    Try installing the combo update.
     
  13. thread starter macrumors newbie

    Joined:
    Sep 14, 2013
    #13
    Thank you, dude

    Tried everything just doesn't help

    The thing is it's really difficult for me to get the MBA to Apple cause there's no service center in my country

    PS Safari VlC and any other program in spite of parallels and chrome works perfect

    just doesn't make sense :(
     
  14. thread starter macrumors newbie

    Joined:
    Sep 14, 2013
    #14
    Hey I've just installed windows 8.1 through boot camp

    both in IE and chrome and any other app sounds work perfect

    Does it mean that under Mac it's just a software issue?

    I mean it is not about hardware, right?

    i hope with mavericks sounds would work as good as in windows

    thank you
     

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